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Manager Technical Services | Consumer… at Hindco… · Kolkata
ExperiencedOn-siteKolkata
Skills
After Sales ServiceTechnical ServicesConsumer ElectronicsAfter Sales SupportCustomer ComplaintsAftersalesField ServiceServicing
Job Description
- Leads the after-sales service department, manages technical teams
- Resolves complex customer issues, and ensures high customer satisfaction thru efficient processes & training.
- Managing budgets, collaboration with other departments like R&D.- Strong technical knowledge of consumer electronics products and the ability to troubleshoot complex issues.
- Proven ability to lead, motivate, and train technical and customer service teams.