Hilton Grand Vacations→
Marketing Representative In House at Hilton Grand… · Chicago
Skills
Job Description
Directly responsible for completing the process of booking eligible tours on the phone and face to face and the sale of mini-vacation packages to HGV resorts, which will produce potential revenue. The Marketing Executive responds to guest requests in a timely manner and represents HGV in a professional manner in all hotel properties where this program is operating.
- Competitive benefits and diverse atmosphere, we continue to lead our industry.
- Potential income of $65,000 or higher – based on performance!
- Working in Marketing includes outstanding perks like team member travel.
- 2020 ARDA Winner for Marketing!
Why do Team Members like Working for us?
- We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
- All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
- Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities
As a Marketing Executive you would be responsible for implementing your position's responsibilities in alignment with our culture and driving company success through performing the following tasks to the highest standards:
- Responsible for personal performance metrics and face to face.
- Meet or exceed expectations for marketing metrics.
- Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour. Complete Strategy
- Champion Hilton quality customer care service throughout all Marketing channels.
- Secure future business through face-to-face tours POS package sales.
- Distribute only HGV authorized information, collateral, and materials.
- Maintain location operating standards.
- Follow gifting procedures.
- support guest and concierge service drives execution
- Assist with tour or marketing related issues.
- Confirm appointments with guests to ensure tour reservations and improve show rate, Aim for Results
- Responsible for ensuring all marketing initiatives are being delivered.
- Build and develop a motivated team environment out in the field.
- Will need to work weekends, holidays, mornings, nights, and any other days/ hours as required per business needs.
- Carries out all reasonable requests by management.
- Requires Intermediate Microsoft Office & Operating system knowledge.
Qualifications
Previous Work Experience or Skill Set that would be beneficial for this role:
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Engaging personality, positive demeanor, and eager ability to work in fast-paced environment.
- Excellent communication required.
- Available to work flexible work schedules as needed to complete projects.
- Desire to prioritize multiple priorities and duties.
- Requires alertness and attention to detail in projects.
- Intermediate computer proficiency with the ability to learn.