Hilton Grand Vacations→
Manager Training Sales at Hilton Grand Vacations in Lahaina, HI
Skills
Job Description
The Sales Training Manager is responsible for the analysis, development, and facilitation of consistent training materials to support brand standards. The Training Manager will participate in the development and training of new and existing sales staff.
Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:
- Base Annual Rate of $102,000 plus bonuses governed by a compensation plan.
- An outstanding earnings package that includes base pay and monthly bonuses.
- Excellent health care options that start on your first day.
- Paid Time Off that allows for adventure, rest, relaxation and recuperation.
- Retirement Savings Plan with percentage company match and Stock Purchase options.
- HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
- And so much more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Schedule Details:
Our Sales Department operates 7 days per week. Hours of operation may vary based upon business needs.
Responsibilities
Additional Responsibilities Include:
Create and define the annual strategic training plan for Sales with the objective to exceed the company’s objectives
Consult with on-site leadership team to regularly identify training needs and utilize current performance data in order to create just in time training solutions for site leaders and teams
Manage all training projects and training classrooms/space; responsible for creating project timeline, aligning resources, and meeting milestones and deadlines in a timely manner
Coach sales team members to improve their overall sales performance through one-on-one counseling, classroom modules, ride-alongs, and study materials
Facilitation of morning meetings for Sales Executives, TOs, and Managers to optimize sales efficiencies and exceed targeted net sales volume each quarter
Perform analysis to identify training needs and gaps and implement training initiatives
Develop and maintain training curriculum that is in line with business objectives and improves overall results for Sales Executives and Sales Leaders
Conduct train-the-trainer sessions and on-going development sessions for training staff and site management
Deliver and ensure that New Hires are properly trained and understand Company culture and guidelines to aid in successful acclimation to Hilton Grand Vacation’s values, cultures, and performance goals
Communicate new product initiatives and policy or procedural changes that impact training programs or relevant material
Partner with Sales Management to attract and retain talent and create an environment that fosters a commitment to training and development of Team Members
Maintain all training materials including regular updates using Microsoft Suites including MS Word, Excel, PowerPoint, MS Forms and Publisher (or similar applications)
Present curriculum with consideration to adult learning needs and industry norms to maximize comprehension and retention of materials and information
Seek feedback from on-site leadership regarding the effectiveness of training initiatives
Source and select appropriate learning solution vendors, as needed
Develop tools to benchmark and identify industry best practices and new developments in learning and employee and technological developments in learning management systems
Utilize effective measurement tools (e.g. surveys, assessments, and performance metrics) to determine the effectiveness of training solutions, and present enhancement strategies to management
Create and manage the training budget to ensure cost efficiency and secure resources needed for training and development
Support training initiatives at other HGV sales galleries, including those on neighbor islands
- Additional tasks as assigned by Management, as needed, to promote business objectives such as In House Sales Training and Development, and other new business growth initiatives like Virtual Sales, H.I.V.E., the Tour Guide Program, and regional initiatives.
Qualifications
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Minimum of 2 years in Sales, working with Action and In-House lines and/or a training environment and 2 years of experience within a branded timeshare organization
- Minimum 1 year of people management and/or experience leading a team as a Sales Leader / TO Sales Closer
- Active Hawaii Real Estate License (ability to acquire)
- Able to accommodate a flexible schedule including weekends, evenings, and holidays
- Ability to travel up to 30% of the time as needed
- Strong relationship skills and the demonstrated ability to manage key partners across fields
- Experience facilitating and collaborating with groups or teams within an organization
- Experience training and/or coaching others to reach peak results
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.