Casual Conference & Events Assistant at Hilton · Birmingham

As a Casual Conference & Events Assistant at Hilton Birmingham Metropole, you’re not just supporting event delivery – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! - Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just looking to make some extra money, this might just be the job for you!

A WORLD OF REWARDS • Hourly rate of £12.71 per hour • We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost • Opportunity to work additional hours when you can • Free and healthy meals when on duty • Modern and inclusive Team Member’s areas

Responsibilities

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Casual Conference and Events Assistant, you’re not just supporting event delivery – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Prepare event spaces: Set up meeting rooms, conference spaces, and banquet areas according to event requirements, ensuring all layouts and equipment are ready for guests.
• Support event delivery: Assist with the smooth running of conferences, meetings, banquets, and special events by providing attentive service and responding to guest needs.
• Serve refreshments: Deliver food and beverage service during events, ensuring guests receive prompt, professional, and friendly service throughout.
• Maintain event standards: Monitor meeting and event spaces to ensure they remain clean, organised, and presented to the highest standard at all times.
• Promote a safe environment: Keep all conference and event areas hazard-free, following health, safety, and operational procedures.
• Work as part of a team: Collaborate with colleagues across the hotel to deliver exceptional events and create positive experiences for every guest.

Must be fully flexible with excellent availability to meet business needs.

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About the Company

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.