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Assistant Manager Laundry(DoubleTree by Hilton… at Hilton · Bengaluru
Job Description
Assistant Manager Laundry(DoubleTree by Hilton Bengaluru Airport)
Location: Bengaluru, Karnataka, India
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You'll play a crucial role in ensuring our guests receive fresh, high-quality linens and garments. oversee our laundry operations and ensure the highest standards of cleanliness and guest satisfaction. As a Assistant Manager Laundry, you’re not just overseeing daily laundry operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here’s what you’ll do during a typical day:
- Oversee laundry operations: Manage laundry and uniform services to ensure a consistent supply of clean, high-quality linens and uniforms while upholding efficiency and quality standards
- Maintain facility and equipment efficiency: Ensure laundry facilities and equipment operate at peak performance while adhering to OSHA regulations and safety standards
- Ensure quality and inventory control: Monitor linen quality, stain and damage rates, inventory levels, and production reports to facilitate timely reordering, rewashing, and repairs
- Manage financial performance: Oversee budgeting, payroll, purchasing, and cost control to optimize operational efficiency
- Enhance processes and compliance: Implement best practices for handling chemicals, maintain safety protocols, and explore improved laundry products and techniques in collaboration with supply vendors.
- Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Proven experience as a Laundry Manager / Assistant Laundry Manager or similar role in the hospitality industry.
- Strong leadership and organizational skills.
- Excellent understanding of housekeeping procedures and standards.
- Ability to handle guest complaints and resolve issues efficiently.
- Good communication and interpersonal skills.
- Attention to detail and a commitment to maintain high standards.