Assistant Human Resources Manager at Hilton · Colombo

As an Assistant Human Resources Manager, you’re not just supporting the daily operations of the hotel’s HR function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for assisting the Head of HR in implementing HR strategic planning and ensuring that HR management aligns with the hotel and corporate's overall strategy. You will participate in the development and improvement of the hotel's human resources policies, procedures, and regulations, and execute all aspects of HR management, including team member relations, labor dispute handling, and ensuring compliance with all HR activities. As an Assistant Human Resources Manager, you’re not just supporting the daily operations of the hotel’s HR function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day:

• Strategic planning skills: To understand the hotel's overall strategy and translate it into concrete action plans for human resource management.
• Support daily HR operations: Assist in recruitment, training, compensation, benefits, team member relations, labor relations, compliance, safety, and performance management, ensuring compliance with corporate HR policies and federal/local regulations
• Enhance team member engagement: Help coordinate recognition programs, special events, and engagement initiatives to foster a positive workplace culture
• Manage HR systems and reporting: Oversee team member data entry, track employment transitions, maintain training and corrective action records, and generate reports on key HR metrics
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• At least 3–5 years in HR, preferably in hospitality or service-oriented industries.
• Degree or diploma in Human Resources, Business Administration, or related field.
• Familiarity with recruitment, employee relations, performance management, and labor laws.
• Strong verbal and written communication; able to interact effectively with staff at all levels.
• Excellent time management, attention to detail, and ability to handle multiple tasks.
• Proficiency in the Microsoft Office Suite.
• Approachable, empathetic, and able to maintain confidentiality.
• Adherence to the highest professional ethics and standards, maintaining integrity and transparency.

About the Company

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.