Account Manager Trainee at Hilti North America in Seattle, WA

Summary: Hilti North America is a global leader in construction innovation, and they are seeking an Account Manager Trainee to manage a Hilti Store. The role involves maximizing walk-in sales, supporting field accounts, and delivering exceptional customer service while building trusted relationships.

Responsibilities:
- Sell, service, and promote the full Hilti product line directly to walk in customers and smaller field accounts; create innovative ways to drive sales through merchandising and product demo efforts
- Review and analyze all shipping documents and sales trends; identify and make corrections to ensure correct inventory levels are on hand to drive sales
- Post receipts, disbursements, and material returns; review reorder recommendations to ensure adequate replenishment of the Hilti Store
- Expedite customer backorders and switch to locations that meet customers’ delivery requirements with the most cost-effective mode of transportation
- Reconcile opening, closing, and annual physical inventories for the Hilti Store
- Audit Hilti Store cycle counts, backorders, unconfirmed orders, and manual stock status transactions to ensure inventory levels are correct and consistent
- Maintain a clean and organized work area and storefront at all times; keep assigned equipment in good order
- Additional duties as assigned

Required Qualifications:
- High School Diploma or GED required
- Ability to lead change and adapt to a fast paced, dynamic environment
- Excellent written, verbal, and presentation skills
- Drive to develop strong and sustainable customer relationships

Preferred Qualifications:
- bachelor's degree preferred or equivalent work experience
- Previous customer service and/or sales skills preferred
- Openness to relocate within 18-24 months preferred

Required Skills: Sales, Inventory Management, Product Demonstration

Benefits: Medical and Dental insurance, Generous Paid Time Off (including 2 days to go and give back to your local community however you want), Educational reimbursement, Health and wellness days