Transition Coordinator II at Hillside in Rochester, NY

Transition Coordinator II

Location: Rochester, NY, United States

Job Summary

The Transition Coordinator II delivers quality psychosocial care to the youth and families served by Hillside by working with the multi-disciplinary Residential Treatment Facility (RTF) team and other care providers to ensure overall client needs are met. This position works with the youth and family on safety and discharge planning and preparation by linking them to community resources, assisting with the referral process, supporting families in preparing for their youth to return home, aiding with flex funds as appropriate, and providing after care support.

Essential Job functions

• Serve as a member of the treatment team to assess youth and family needs to achieve positive outcomes.

• Develop, assess, and modify specialized, individual service plans during after care for youth.

• Deliver psychoeducational training for youth, families, and groups in a variety of settings based on the needs of the individual or community served.

• Develop and implement strength-based service plans for youth that may include site/home visits and assessments, interventions, identification and coordination of collateral resources, and gap and needs analysis.

• Communicate youth’s strength-based plan progress and results with the multi-disciplinary treatment team.

• Develop and participate in safety planning for youths.

• Serve as the primary contact for all community-based agencies.

• Provide support during a client’s RTF placement as well as during after care services.

• Transport youth to and from services.

• Participate in agency and team meetings, in-service trainings, and team building activities.

• Maintain all necessary records, forms, reports, and summaries in client files to ensure compliance with all federal, state, funder, and Hillside standards.

• Comply with funder regulated flex funds spending, and maintain required documentation.

• While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

Education & Experience

• Master's degree in Human Services field required

• Minimum 2 years of experience in providing direct services to or in linking children with serious emotional disturbance to services. Residential experience preferred.

  OR

• Bachelor's degree in Human Services field required

• Minimum 4 years of experience in providing direct services to or in linking children with serious emotional disturbance to services. Residential experience preferred.

Special Requirements

• CPR certification required or obtained within 60 days of hire.

• Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.

Knowledge, Skills & Abilities

In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships and Optimizes Decision Making, the following occupational competencies must be demonstrated:

• Demonstrate conflict resolution skills

• Knowledge of services provided both by Hillside and our external service providers, along with ability to establish and maintain strong professional relationships with contacts in order to efficiently access care for children, youth, and families

• Skill as an advocate working for children, youth and families in order to achieve the best possible outcomes and the ability to work with clients to establish reasonable expectations, set goals, and facilitate successful outcomes

• Knowledge of the payment process for services and ability to ensure that services sought and provided are consistent with payment process qualifications and rules

• Knowledge of the legal and social rights of children, youth and parents to ensure that these rights are understood and protected as needed

• Keen awareness and sensitivity to cultural, physical, and social variations and demonstrated ability to respect the behavioral implications of these variations

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work a variable scheduling including evenings and weekends

• The following physical demands are required:

  • Occasional sitting (up to 4 hours)

  • Occasional standing (up to 1 hour)

  • Occasional walking (up to 2.5 hours)

  • Occasional driving (up to 8 hours)

  • Continuous balancing (up to 8 hours)

  • Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)

  • Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis

  • Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis

• Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)

• Occasional exposure to dust, fumes, gases or chemicals is apparent

• Protective clothing or equipment as required: close toed shoes; protective shields, universal precaution PPE, and gloves for toileting and food preparation

• Ability to change positions as needed
  

SPECIAL CONSIDERATIONS

May be required to physically restrain clients weighing between 50 and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.

$23.50 Minimum pay rate, $33.00 Maximum pay rate, based on experience.

At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community. Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. From locations across Central & Western New York and Prince George’s County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year.

Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings — whether on residential campuses or in schools, homes, or the workplace. By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.

Equal Opportunity Employer: Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people. Hillside is an equal opportunity employer; individuals from underrepresented and/or marginalized identities, Veterans, and disabled persons are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.

Total Rewards: We offer a competitive benefits package to include generous paid time off, paid holidays, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, and Employee Assistance Plan – just to name a few of the amazing benefits at Hillside! World changers and change makers join our talent community every day. Apply online, get on board, and grow your career with us!