Commercial Excellence Demand Lead at Highridge… · Westminst…

Commercial Excellence Demand Lead Demand Planning & Forecasting

· Own the commercial demand plan, translating sales forecasts, field intelligence, and market signals into

an actionable demand picture

· Build statistical baseline forecasts and refine them into a consensus demand plan, tracking forecast

accuracy (e.g., MAPE, bias) to drive continuous improvement

· Consolidate and reconcile demand signals across regions, product lines, and channels

· Partner with sales and marketing to validate demand assumptions and shape the forward demand

outlook

Kit & CAPEX Control Tower

· Own the kit and CAPEX “control tower,” providing end-to-end commercial visibility of kit availability,

instrument sets, and consigned inventory across the field

· Lead kit and CAPEX planning and release to the field, prioritizing investment in instruments, sets, and

consigned inventory by field demand and commercial return

· Set and manage inventory par levels by Agency, balancing field service levels and case coverage against

asset investment and working capital

· Drive asset turn rates and utilization, redeploying idle or underperforming kits and CAPEX from low-

velocity Agencies to higher-demand territories

· Govern release-to-field decisions, aligning kit and CAPEX deployment with commercial strategy, field priorities, and availability Field Inventory Balancing · Manage field inventory balancing to optimize availability, utilization, and working capital across field locations · Identify and redeploy excess or slow-moving field inventory to where demand exists · Set and govern field inventory targets, par levels, and replenishment logic from a commercial standpoint · Reduce field stockouts and overstock by aligning field inventory to real demand SIOP Business Partnership & Commercial Ownership · Serve as the commercial business partner and voice of the field within the SIOP process, leading the demand review and driving a single consensus plan · Build alignment across sales, marketing, finance, and operations, challenging assumptions and resolving demand–supply tradeoffs with data · Retain commercial ownership of all inventory demand signals and field inventory control, ensuring decisions reflect commercial priorities rather than purely operational efficiency

Additional Responsibilities

· Develop and maintain demand and field inventory dashboards tied to commercial KPIs

· Drive continuous improvement in demand planning accuracy and field inventory performance

· Lead cross-functional alignment across commercial, operations, and finance teams

· Influence without authority across sales, marketing, operations, and finance

Education and Experience:

· Bachelor’s Degree from a four-year accredited college or university in Business, Analytics, Finance, or

related field (or equivalent experience)

· Several years of demand planning and forecasting experience, with a proven track record as a

commercial business partner within a SIOP / S&OP process

· Hands-on experience with demand planning and forecasting systems (e.g., SAP IBP, Kinaxis, o9, Anaplan,

or Blue Yonder) and strong data analysis skills (advanced Excel, Power BI or Tableau)

· Demonstrated use of statistical forecasting methods and forecast-accuracy metrics (e.g., MAPE, bias) to

improve the demand signal

· Medical device / med-tech experience preferred, including familiarity with regulated environments (FDA

/ ISO)

Job Prerequisites:

· Ability to challenge demand assumptions with data · Strong commercial acumen and executive communication, with the ability to translate field needs into demand signals · Proven ability to act as a trusted business partner and drive accountability across the SIOP process without direct authority · Effective written and oral communication skills · Strong organizational, planning, and execution skills · Exceptional attention to detail and commitment to accuracy · Ability to lead, motivate, coach, and develop others toward high performance standards

Disclaimer:

The list under Essential Functions and Additional Responsibilities is not exhaustive, but merely the most accurate

list for the current job. Management reserves the right to revise the job description and to require that other

tasks be performed when the circumstances of the job change. This position description in no way states or

implies that the responsibilities and tasks are the only responsibilities and tasks to be performed by the

employee occupying this position. She/He will be required to follow any other instructions and to perform any

other job-related duties as required by his/her supervisor/manager. Requirements stated are minimum levels of

knowledge, skills and/or abilities to qualify for this position. To perform the duties and responsibilities of this

position successfully, employee will possess the abilities and aptitudes to perform each task proficiently.

Employment decisions, including promotions, transfers and others, are based on meeting all requirements and

on organizational needs, the employee being in good standing (including lack of disciplinary actions), meeting all

applicable performance standards and other non-discriminatory criteria. The methods of fulfilling requirements

are subject to possible modification to reasonably accommodate qualified individuals with disabilities.