Associate Customer Billing Analyst at Highmark Health in Remote

Summary: Highmark Inc. is a health insurance company seeking an Associate Customer Billing Analyst. This role is responsible for claims invoicing and accounts receivable activities for self-insured clients, requiring interaction with various stakeholders and compliance with HIPAA guidelines. Responsibilities: - Perform billing, A/R and reporting functions to support self funded customers including; ensure timeliness and accuracy of invoices using reasonableness and/or comparative assessments and judgment for a specific customer portfolio, utilize trending reports to validate completeness and data integrity associated to the invoice and A/R cycle; ensure all rate discrepancies, self billed administrative, and payment allocation reconciliations are prepared, finalized and executed in a timely manner to support the weekly billing cycle; monitor customer receivables and coordinate collection efforts; maintain customer profiles, create and maintain electronic user access - Responsible for daily interaction with sales personnel. Respond to and resolve inquiries from internal and external customers, brokers, agents or consultants - Create custom ad hoc reporting, upon varying intervals, to support client or sales specific inquiries; manage system and ad hoc reports that include proprietary, confidential and Protected Health Information while maintaining all compliance requirements - May be required to participate in special projects or activities identified by management - Other duties as assigned Required Qualifications: - High School Diploma/GED - 1 year subject matter experience in the area of specialization - Must interact well with a cross-functional group of internal and external stakeholders such as; Sales, System Support, Management, Finance/Accounting, Underwriting and Clients - Must be able to work in a fast-paced environment with daily work processing deadlines - Demonstrate personal accountability - Ability to develop specific skills and knowledge of a billing and/or AR subject matter expert - Ability to think strategically and act proactively under pressure independently and as a part of a team - Strong innovative problem-solving capabilities - Proficiency with Microsoft Office products (i.e. Word, Excel, Powerpoint, Outlook etc.) Preferred Qualifications: - Bachelor's degree Required Skills: Claims invoicing, Accounts receivable, Billing, accounts receivable subject matter expertise, SQL, Microsoft Office, Personal accountability, Strategic thinking, Proactive work under pressure