Lead Software Development Engineer in Test -… at HighLevel · India

About HighLevel: HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.

To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

Our People: With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Our Impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that. Learn more about us on our YouTube Channel or Blog Posts

About the Team: The Mobile App Product team is responsible for building the best-in-class mobile ecosystem for SMEs. We do this by building features that solve real-world problems for SMEs that improve agency stickiness for the platform.

We also allow them to consolidate their offering to their clients in a single platform packaged under their white-labeled brand. This team acts as a bridge between multiple product areas including Phone System, Email System, CRM, Reputation Management, Payments etc.

About the Role: As a Lead SDET - Mobile, you will own and drive the quality strategy for our mobile applications built using Flutter. You will lead mobile test automation efforts across iOS and Android, architect scalable automation frameworks, and introduce AI-driven solutions to improve test effectiveness, speed, and reliability. You will work closely with Engineering, Product, Design, & DevOps teams to ensure high-quality releases, while mentoring SDETs and setting technical direction for the QA organisation. The ideal candidate combines strong hands-on technical depth, leadership, and a forward-looking mindset toward AI-assisted testing.

Responsibilities:

• Lead end-to-end mobile testing and automation for iOS and Android applications (Flutter-based)
• Architect, enhance, and own scalable mobile automation frameworks using tools such as Appium, Flutter Integration Tests, Espresso, Maestro Test etc.
• Drive adoption of AI-assisted testing (test generation, failure analysis, flaky test reduction, intelligent reporting, prompt-based workflows)
• Define and execute test strategies covering functional, regression, performance, reliability, and non-functional testing
• Debug complex issues across automation code, application behavior, device/platform differences, and CI infrastructure
• Own release quality, including automated regressions, risk assessment, and final QA sign-offs
• Partner closely with Product, Design, Dev, and DevOps to improve testability and reduce production defects
• Mentor and technically guide SDETs and interns; set coding, review, and automation best practices
• Track and report quality metrics, automation ROI, and coverage to stakeholders
• Continuously improve QA processes to reduce cycle time and increase confidence in releases

Requirements:

• 7+ years of experience in mobile testing and automation, with lead-level ownership
• Strong hands-on experience with Flutter-based mobile apps and testing frameworks (Flutter Integration Tests, Appium, Espresso, Maestro etc.).
• Excellent programming skills in Dart, Java, Kotlin, or similar
• Proven experience designing and maintaining robust, scalable test automation frameworks
• Strong understanding of mobile-specific challenges (platform differences, lifecycle, performance, memory, network)
• Hands-on experience using AI tools (ChatGPT, Cursor, Copilot, custom LLM workflows)
• Experience with cloud device farms (Firebase Test Lab, BrowserStack, Sauce Labs)
• Experience integrating automation with CI/CD pipelines (Jenkins, Codemagic, Bitrise, GitHub Actions)
• Ability to perform deep root-cause analysis (RCA) for automation failures and production issues
• Strong leadership, communication, and stakeholder management skills
• Comfortable working in fast-paced, agile environments and driving quality initiatives independently
• Mobile performance testing (Startup time, FPS, memory, Battery, Jank)
• Solid understanding of API testing and backend dependencies

Good to Have:

• Experience with declarative / DSL-based testing approaches
• Passion for mentoring and building high-performing QA teams

EEO Statement:

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