Career Services Specialist at Highland… · Freeport

Summary: Highland Community College is seeking a Career Services Specialist to join their Student Services team. This full-time position provides administrative and technical support for Career Services programs, focusing on helping students develop career readiness skills and connect with employment opportunities.

Responsibilities:
- Assist with the Student Worker Program by determining eligibility, processing hiring paperwork and assignment forms, maintaining student records, monitoring budgets, and supporting both Federal Work-Study and institutional funding programs
- Oversee and assign work to Career Services and Advising student workers
- Provide administrative support for Career Services operations, including employer relations, internship development, and job placement initiatives
- Support outreach efforts with internal and external stakeholders to expand career and employment opportunities for students
- Assist with the maintenance and utilization of Handshake and other career management systems
- Coordinate job postings, social media communications, workshops, classes, and employer engagement activities
- Organize and support special events, including Career Fairs, mentor programs, and other on-campus career-related activities
- Maintain accurate data, records, files, and reporting systems related to Career Services and the Student Worker Program
- Gather, enter, and analyze information for reports, forms, and other departmental documents
- Meet with students, alumni, and community members to discuss career assessment results through various communication methods
- Assist students with resume and cover letter development
- Provide outstanding customer service to students, employees, alumni, and area employers
- Perform other duties as assigned

Required Qualifications:
- Associate's degree and one (1) year of experience in an office, administrative support, or customer-focused position; OR an equivalent combination of education and experience that provides the required knowledge, skills, and abilities
- Knowledge of English usage, grammar, spelling, punctuation, and vocabulary
- Knowledge of data collection, reporting, and utilizing information to support informed decision-making
- Knowledge of principles and practices for working with a diverse student population
- Knowledge of computer operations and common software applications
- Knowledge of project and time management principles and practices
- Knowledge of report preparation and document formatting
- Knowledge of federal and state privacy laws related to student records and information
- Knowledge of customer service principles and best practices
- Skill in operating office equipment, computers, and software applications
- Skill in composing professional correspondence, reports, forms, and other documents
- Skill in providing effective and professional customer service
- Strong organizational skills and attention to detail
- Strong problem-solving and critical-thinking abilities
- Effective verbal and written communication skills
- Ability to actively listen and communicate with individuals from diverse backgrounds
- Ability to establish and maintain effective working relationships with students, employees, employers, and community partners
- Ability to manage multiple priorities while maintaining accuracy and professionalism

Preferred Qualifications:
- Experience in higher education, student services, career services, workforce development, or employer engagement

Required Skills: Career Services, Workforce Development, Employer Engagement, Data Collection, Report Preparation, Document Formatting, Office Equipment Operation, Computer Software Applications, Professional Correspondence, Federal and State Privacy Laws

Benefits: Comprehensive benefits package. Details available at www.highland.edu/employment