GTM Senior Analyst at Hhaexchange in New York City, NY

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. The GTM Senior Analyst is the operational backbone of a high-output Revenue Operations team. You will be the primary point of contact for the sales and CS teams on deal desk, CPQ, Salesforce governance, commissions, and ad hoc reporting. You will balance operational execution—keeping quotes clean, triaging pricing escalations, fielding report requests, and ensuring the GTM systems stack runs smoothly—and process automation and optimization: documenting what’s repetitive, identifying automation candidates, and partnering with the team to eliminate manual work over time. You’ll report to the VP, Revenue with daily collaboration and direct access to GTM leadership. That proximity means you’ll develop real fluency across our entire GTM systems stack—Salesforce, CPQ, SalesLoft, HubSpot, commissions—and build judgment on how deals move through the pipe, how pricing decisions get made, and where the operational friction actually lives. This is a hybrid position, with an expectation to report to the Midtown Manhattan office 3 days/week (typically Tues/Wed/Thurs). To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. We are seeking a Customer Advisor who thrives on solving complex problems and turning frustrated customers into advocates. Think of this role as roadside assistance for healthcare technology - when agencies encounter obstacles, you jump in with expertise and get them back on track. Our Customer Advisor team works collaboratively so customers get consistent, expert assistance no matter who they speak with. You won't be managing daily relationships; instead, you'll be the expert who intervenes during critical moments to resolve issues, optimize operations, and strengthen partnerships highly motivated and skilled individual to join our Customer Success team as a Customer Advisor. This is a hybrid position, with an expectation to report to the Bloomington, MN office 3 days/week (typically Tues/Wed/Thurs). To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.