Hertz→
Manager Trainee at Hertz in Richmond, VA
Skills
Job Description
The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence.
A Day in the Life:Hertz Local Edition (HLE) is focused on delivering flexible, local rental solutions to a wide range of customers outside of our airport hubs. Our team is built on leadership, service, and operational excellence. If you're ready to take charge and grow your career in a fast-paced environment, you've cruised to the right spot.We’re hiring a Manager Trainee to support location performance, develop leadership skills, and prepare for promotion to Branch Manager in as little as 12–18 months. This role is ideal for someone who thrives in a fast-paced environment and is eager to learn all aspects of our business.The starting wage for this position is $35,360.00 per year or $17 per hourWhat You’ll Do:
Sales & Customer Service
Support achievement of location sales goals
Deliver excellent customer experience to contribute to high customer service scores
Learn and apply sales techniques and CRM best practices
Operations & Fleet Management
Gain hands-on experience in fleet logistics and inventory control
Assist with store operations and compliance
Vehicle and Facility Care
Support team with miscellaneous task including but not limited to cleaning and preparing vehicles for customers, lot management, and customer service assistance
Finance & Administration
Learn finance processes and support deal completion
Understand reporting, documentation, and business metrics
Leadership Development
Shadow and support management in daily operations
Build skills in team leadership, scheduling, and performance coaching
Prepare for future leadership roles through structured training
Learn how role contributes to/impacts the overall financial wellbeing of the company What We’re Looking For:
Must be 20 years of age or older
High School Diploma or equivalent required
Valid driver’s license
Strong computer and multitasking skills
Excellent written and verbal communication
Self-motivated, adaptable, and eager to grow
Exceptional time management skills
Flexible scheduling including nights, weekends, and holidays as needed
Ability to thrive in a fast-paced environment
Presentable attire
Experience working in a professional environment
What You’ll Get:
Competitive pay
Discount on Hertz Rentals
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts - Theme Park Tickets, Gym Discounts & more About UsWe put Safety First, no compromises, because protecting our people and communities drives every choice we make. We Do the Right Thing, showing integrity and respect in every interaction. We encourage open dialogue and Debate With Respect, knowing diverse perspectives make us stronger; once a decision is made, we move forward together with conviction. We Own It, act like owners, and Drive Results with accountability, innovation, and continuous improvement. Here, you’ll join a team that moves with purpose, collaborates with trust, and is committed to excellence in everything we do.
About the Company
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran