Senior Retail Merchandiser at Hermes Group · Bangkok

Main activities

Sales management

• Consolidate and monitor the monthly sales activities (reporting and follow-up)
• Build strong metier expertise and accurately assess business potential to drive sales growth and support business planning
• Provide relevant analysis on sales evolution for métiers responsible.
• Follow up sell through for seasonal items
• Identify trends by product category analyzing sales performance
• Where needed, animate and drive sales by proposing and leading adequate actions for slow moving items.
• Collaborate with product trainers to conduct product knowledge training to frontline staff and with VM to animate sales and stocks.

Stock management

• Consolidate and monitor the stock situation (reporting and follow-up)
• Provide relevant analysis on inventory evolution
• Optimize stock across stores by conducting regular transfers to maximize sales opportunities.
• Monitors stock level and make necessary replenishment to assist the store in achieving the target including permanent stock replacement, stock reorder administration and follow-up
• Monitor ageing stock by destocking and cleaning stocks based on the Group policy (Phase out procedure)

Product offer, Buying management

• Curate a wide and well-balanced product assortment by enhancing new product visibility, optimizing the product mix and ensuring each stores becomes an attractive living space with its own identity
• Supervise the product mix between permanent stock items and carryovers
• Establish the right balance between product offer, market demand and stock management
• Help to prepare open-to-buy budget, product allocation and merchandise selection; split quota by store when applicable.
• Provide buying recommendation to Store Managers before each Preview and Podium.
• Assist Store Managers during Podium in Paris and provide a follow up of the buyings.
• Synthetize buyings and provide a post podium analysis (highlights of the season)
• Coordinate launching plan in coordination with the Regional commercial team, VM, Communication
• Validate and monitor reorders placed by the stores

Supply Chain management

• Facilitate products supply in coordination with the logistics department
• Ensure deliveries and offer availability for openings; alert when necessary
• Secure best sellers availability and organize reorders when necessary
• Twice a year define the selection of PSI with store managers and define min-max level for the automatic replenishment
• Forecast: provide qualitative feedbacks and trend for short term and PIC exercises

Others

• Coordinate with the Region regarding various ad hoc projects in a team player spirit
• Follow up trends and manage better interactions with our local customers.
• Assist during events

Performance criteria

• Achievement of commercial and financial objectives set in the annual budget approval
• Achieve the targets set during the annual appraisal / review
• Achieve better stock efficiency for the subsidiary
• Contribution to the overall development of the Hermes brand in Thailand

Requirements & Capabilities

• University graduate with at least 5 years’ experience in retail industry or in similar capacity.
• Fluent in English. French is a plus.
• Must be a good team player. Detailed minded, service oriented and self motivated.
• Excellent numerical and analytical skills; ability to interpret complex data and provide actionable insights.
• Excellent communication skill; able to present ideas clearly and build positive relationships across teams.
• Comfortable engaging with diverse stakeholders and enjoys collaborative discussions to drive results.
• Hands-on computer knowledge of MS Office, especially in Excel.
• A strong background in Women’s Ready-to-Wear is preferable

About the Company

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.