Heritage Health Network→
Lead Care Manager - San Diego at Heritage Health Network in San Diego
Mid LevelOn-siteSan Diego
Job Description
Lead Care Manager - San Diego
Lead Care Manager (ECM) – Hybrid Role
Heritage Health Network (HHN)
Join Heritage Health Network and make a meaningful impact in your community as a Lead Care Manager supporting members through our Enhanced Care Management (ECM) program.
This is a hybrid position (2 days remote, 3 days in the field), giving you the flexibility to work from home while building strong, in-person connections with members across San Diego County.
Key Responsibilities
- Serve as the primary point of contact for members and coordinate their care
- Develop and manage personalized care plans with members and providers
- Collaborate with healthcare teams and community resources
- Support members through education, advocacy, and engagement
- Identify and address gaps in care
- Maintain accurate, timely documentation
Requirements
- Experience in care or case management (community-based preferred)
- Knowledge of Medi-Cal and ECM strongly preferred
- Strong communication and interpersonal skills
- Ability to work in a team-oriented environment
- Willingness to travel within Orange County
- Bilingual (English/Spanish) preferred
Benefits
- Medical, dental, and vision insurance
- Paid time off + holidays
- Competitive pay + quarterly bonuses
- Hybrid work flexibility
- Growth and advancement opportunities
Be part of a mission-driven team making a real difference. Apply today!
About us
Heritage Health Network (HHN) was born from a vision to bridge the gap in healthcare accessibility, intuitiveness, and responsiveness. Our story is deeply intertwined with the dedication of our founder, a seasoned prosthetist orthotist with over 15 years of experience serving our community. Committed to improving health outcomes, our founderx26#39;s expertise and deep community ties have been instrumental in shaping HHNx26#39;s approach and services. The genesis of HHN was fueled by the need to address the unique challenges faced by Black Americans and individuals with limb loss. Our logo, featuring a bridge, symbolizes our commitment to connecting these communities with comprehensive, empathetic healthcare solutions. It represents our role as a crucial link between medical care and the social determinants of health that are vital for holistic well-being. With a foundation in Enhanced Care Management (ECM), HHN has evolved into a holistic, person-centered network. We believe in treating the individual, not just the condition, by considering the full spectrum of their lifex26#39;s context. This approach stems from our founderx26#39;s deep understanding of the intricacies of patient care, honed through years of hands-on experience. Today, HHN stands as a vibrant embodiment of community-centric healthcare, continually adapting to meet the changing needs of those we serve. Our journey, marked by resilience, innovation, and unwavering dedication, is a testament to our founderx26#39;s vision of a healthier, more empowered community. We are proud to continue this legacy, forging new paths towards improved health outcomes and a brighter future for all.