Clerk, Quality Control at Herbalife in Hagerstown, MD

Overview

POSITION SUMMARY STATEMENT:

Coordinate the correction of errors and document findings based on established in-house procedures. Review outgoing Distributor shipments ensuring that a high level of picking accuracy is maintained.

DETAILED RESPONSIBILITIES/DUTIES:

• Ensure all systems in Quality Control area are initialized and fully functional at the start of the shift.
• Perform daily quality checks on Distributor shipments diverted to the Quality Control Area by the Picking system and Weigh Scale Verification system.
• Perform quality checks on randomly selected cartons/boxes as necessary.
• Report any errors and/or findings of quality checked box/tote to proper personnel to ensure that the established packing guidelines are being followed.
• Ensure that the Supervisor is notified and receives a copy of all replenishment, Vendor, and Returns errors.
• Perform computer functions using the QC terminal as necessary.
• Responsible for confirming the quality check of examined box/tote
• Routine identify weight discrepancies to minimize unnecessary diverts the Quality Control Area.
• Responsible in assisting in maintaining all department hardware in good working condition and appearance.
• Maintain a clean, organized and safe work area.
• Maintain a productivity rate based on the standards established by DC management.
• Responsible for maintaining timekeeping policy, for example: bring employee badge daily to clock in/out, notify supervisor immediately of any badge issues.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

None

Job Qualifications

REQUIRED QUALIFICATIONS:

Skills:

• English, verbal and written communication skills
• Good mathematical skills.
• Flexibility to changing priorities.
• Resolve minor problems and carry out responsibilities under general supervision.
• Organizational and problem-solving skills.
• Interact effectively at all levels.

Experience:

• 1 – 3 years in general warehouse environment.
• Familiar with PC based software.
• Customer Service experience.

Education:

• High school education.

PREFERRED QUALIFICATIONS:

• Knowledge in basic Microsoft Office, i.e. Word, Excel.
• Prior Quality Control or PTL systems experience.
• General Inventory processes.
• Minimum 2 years Customer Service experience

US Benefits Statement

Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.