Universal Sales Representative at Henry Schein in Remote

What is the Henry Schein ONE Way? Simply put, we care for each other. We treat each other with respect, kindness, gratitude, and awe. We welcome different viewpoints and encourage creativity. Henry Schein ONE believes that everyone has something amazing and unique to contribute, and we wouldn’t be Global Industry leaders today without all the individual contributions that bring our team together.

Our culture strives to provide a place where passion, individuality, autonomy, purpose and diversity succeeds. We strive to let you Schein because when you Schein so do we!

If you are still not sold on how great it is to be a Team Schein Member, then perhaps you need to hear about our Henry Schein Cares programs, team engagements, lunches, and extra wellness benefits. Or that our leadership encourages you to maintain a healthy work-life balance. There are so many perks too numerous to list. If you are intrigued, apply now, our Talent Acquisition team is excited to meet you!

This position is remote within the United States.

Job Summary
Are you a driven sales professional who thrives in a fast-paced, high-performance environment? DentalPlans.com is looking for an enthusiastic Universal Sales Agent to join our team. In this inside sales role, you’ll be helping consumers across the country find the right Dental Savings Plan (DSP) to fit their needs – while achieving and exceeding your own sales goals.

You’ll handle both inbound and outbound calls, connect with a diverse range of customers, and guide them through plan options with confidence, professionalism, and genuine care. If you’re self-motivated, performance-oriented, and passionate about helping people, this is your chance to make a real impact while growing your career.

At DentalPlans.com, you’ll be part of a collaborative, high-achieving sales team that celebrates success and supports your growth. You’ll have the tools, training, and coaching to excel – plus the satisfaction of knowing your work directly improves access to affordable dental care.

This is a full-time (40 hour/week) role. The exact shift will be determined based on business needs at the time of hire, with a possible start time between 8:30am and 10:30am EST and a possible end time between 5:30pm and 7:00pm EST. Candidates may reside in any U.S. time zone as long as they are able to work the assigned hours.

What You Will Do

• Uncover consumer needs through effective questioning and recommend the most suitable DSP for them or their family

• Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs

• Build strong connections with consumers, earning trust through professional, clear, and friendly communication

• Educate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand terms

• Enroll consumers via inbound and outbound calls generated by company marketing efforts

• Follow a proven sales and compliance call flow to ensure quality and consistency

• Navigate multiple system applications to process requests, close sales, research inquiries, and update consumer information

• Accurately document all interactions in line with standard operating procedures

• Participate in ongoing training and coaching to sharpen your skills and boost performance

• Adhere to all company policies, scripts, and designated processes

Travel/Physical Demands

• Travel typically less than 10%

• Office environment with no special physical demands required

Qualifications

What You Will Have

• 2–3 years of call center sales experience

• A high-energy, positive attitude with a passion for sales success and helping others

• Assertive, goal-oriented mindset with a proven record of meeting or exceeding sales quotas and performance metrics

• Organizational skills, attention to detail, and ability to follow structured processes

• Ability to quickly learn, retain, and apply complex information to drive results

• Excellent communication, active listening, and analytical skills

• Proficiency in Microsoft Office

• Fast and accurate keyboarding skills (40+ WPM), with comfort navigating dual screens

• Willingness to work a regular 40-hour schedule and occasional overtime during peak periods

• A work environment free from background noise and distraction

Nice to Haves

• Bilingual (English and Spanish) or multilingual

• Experience working with dental savings plans or health insurance

• Experience using NICE CXOne

The base pay for this role is $15 per hour. This position is also eligible for commission, which is not included in the stated hourly rate. Many factors go into determining employee pay within the posted range including prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

What you get as a Henry Schein One Employee

• A great place to work with fantastic people

• A career in the healthcare technology industry, with the ability to grow and realize your full potential

• Competitive compensation

• Excellent benefits package – Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more

What you get as a Henry Schein One Employee

• A great place to work with fantastic people.

• A career in the healthcare technology industry, with the ability to grow and realize your full potential.

• Competitive compensation.

• Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.

*Benefits may vary by location or status.

Henry Schein One is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

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