Hendrick Automotive Group→
Intern at Hendrick Automotive Group in Durham, NC
Job Description
FLSA Status:
√ Nonexempt
EEO Job Classification:
o Executive/Senior Level Officials and Managers
o First/Mid-Level Officials and Managers
o Professionals
o Technicians
o Sales
√ Office and Clerical
o Craft Workers (Skilled)
o Operative (Semiskilled)
o Laborers (Unskilled)
o Service Workers
Summary: The program is designed to provide students with meaningful work experiences, on the job training and ongoing personal development.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Assist management with the development of sales strategies using a customer-focused approach
- Develops, executes and maintains a social media program to stimulate traffic, brand awareness & create buzz.
- Support the Finance Manager with customer relations, negotiations and bank relationships
- Assist dealership focus team on process improvement and customer/employee engagement projects
- Utilize social media in automotive sales advertisement campaigns
- Shadow management on general strategy of dealership
- Special projects as directed by the General Manager
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competency:
- Analytical - Collects and researches data; Designs work flows and procedures.
- Design - Generates creative solutions; Demonstrates attention to detail.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations.
- Technical Skills - Shares expertise with others.
- Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service ; Meets commitments.
- Oral Communication - Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs.
- Quality Management - Demonstrates accuracy and thoroughness.
- Business Acumen - Understands business implications of decisions.
- Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time.
- Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
- Initiative - Volunteers readily; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities.
- Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness.
- Judgment - Displays willingness to make decisions; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.
- Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.