Human Resources - HR Coordinator at Helix Traffic… · Christiana

Position Summary The Human Resources Coordinator supports the day-to-day administration of key HR processes and serves as a primary point of contact for employees, managers, and candidates. This role is responsible for coordinating onboarding activities, maintaining employee records, processing HR transactions, responding to employee inquiries, and supporting compliance-related programs. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while maintaining confidentiality and providing excellent customer service. Essential Responsibilities New Hire Onboarding & Orientation

Coordinate the onboarding process from offer acceptance through employee start date. Monitor completion of pre-employment requirements, including background checks, drug screens, and onboarding documentation. Communicate hiring clearance and onboarding status updates to branch leadership. Coordinate employee start dates and onboarding logistics. Facilitate the Human Resources portion of new hire orientation via Microsoft Teams. Process and maintain Form I-9 documentation in compliance with federal requirements.

Employee Records & HR Administration

Create, maintain, and audit personnel files and employee records. Process employee data changes within Dayforce, including job, compensation, organizational, and personal information updates. Ensure employee records are accurate, complete, and maintained in accordance with company policies and applicable regulations. Support HR compliance initiatives and recordkeeping requirements.

Employee Support & HR Operations

Monitor the HR inbox and respond to routine employee and manager inquiries. Escalate complex employee relations, benefits, leave of absence, payroll, or compliance matters to appropriate HR team members. Provide exceptional customer service while maintaining confidentiality and professionalism.

Compliance & Program Administration

Administer the quarterly random drug screening program by:

Requesting random selection lists from the vendor. Preparing and distributing chain-of-custody documentation. Monitoring test completion and results. Maintaining tracking and reporting records.

Respond to state unemployment claims and requests for separation information. Assist with audits, compliance reporting, and other HR-related projects as assigned.

Qualifications Required Education & Experience

Bachelor's degree in Business Administration, Human Resources, or a related field required. Minimum of one (1) year of Human Resources experience. Equivalent combination of education and experience may be considered.

Knowledge, Skills, and Abilities

Strong attention to detail and organizational skills. Ability to effectively manage multiple priorities in a fast-paced environment. Demonstrated ability to handle sensitive and confidential information with discretion. Excellent verbal and written communication skills. Strong customer service and problem-solving abilities. Ability to work independently while maintaining a collaborative team approach. Proficiency in Microsoft Office Suite, including:

Excel (intermediate) Word (intermediate) Outlook (intermediate) Adobe Acrobat (intermediate)

Experience with HRIS systems preferred; Dayforce experience is a plus.

Physical Requirements

Ability to remain stationary and work at a computer for extended periods. Ability to communicate effectively through video conferencing, telephone, and email. Occasionally move or lift office materials weighing up to 15 pounds.

Work Environment This position primarily operates in a professional office environment with frequent use of computers, video conferencing platforms, and standard office equipment.