Head of Partnerships at Heidi Health in Melbourne

We’re Heidi.

We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190+ countries.

Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s healthcare capacity and strengthen the human connection at its heart.

We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.

If you don’t choose easy and you want to build something way bigger than yourself then, choose the challenge, choose Heidi.

The role

We've gotten this far almost entirely on product pull, 2.5 million patient sessions a week and counting. Getting meaningfully bigger is going to take more than that. It's going to take real backing from the platforms every health system already runs on, and the good news is we're not starting from nothing.

What's missing is one person who owns it. Right now relationships sit with different people, move at different speeds, and don't roll up into a single global strategy. You’ll take a function that's already proving itself and give it one owner, one strategy, and the judgment to decide which new channels and regions are worth chasing next. This isn't building from scratch, but it’s also not babysitting something that already runs itself. It's taking something real and making it bigger than any one relationship.

What you’ll do

• Take the reins and own our highest stakes relationships with Nvidia, Google, Microsoft, and whoever else matters at that tier, and be accountable for how they go.

• Negotiate deals that actually move the needle, real distribution or real infrastructure economics, not another logo on a slide.

• Help pick the next regions and channels worth opening, and own how we do it.

• Build an operating rhythm around partnerships: reporting, pipeline, follow-through, the stuff that turns good relationships into a real function.

• Sit across the table from partner executives who need to trust the person in front of them, not just the deck.

• Get close enough to product and engineering that what you promise a partner is actually what we can build.

• Think outside the box and find partnerships nobody's thought of yet, and make the case for it before someone else does.

• Report on partnership pipeline and revenue with the same discipline we hold direct sales to.

What you'll need

• 8+ years in strategic partnerships, business development, or a related commercial role, though we care more about what you've shipped/built than years on the clock.

• You've built or grown a partnership function before, and you know the difference between a deal that looks good in a slide and one that actually moves revenue.

• You can hold your own with a VP at a trillion-dollar company on Monday and chase an engineer for an answer you need by Friday, without either one throwing you off.

• Passion for AI and AI Technology, shown through hands-on building, prototyping, or side projects.

• You default to building over requesting.

• You're confident in your thinking and open to being wrong. Great ideas win regardless of who surfaces them.

How we show up

• Build for the next decade, not next quarter. Our targets are outrageous on purpose. The world's health doesn't have the luxury of incrementalism.

• Lead, don't wait. We treat tomorrow's problems today. Sometimes we build what's needed before it's wanted, and we're fine with that.

• Follow the evidence. Trust the patient. We pursue truth relentlessly. But when the subjective and objective disagree, we treat the patient, not the numbers. Ego is a comorbidity we can't afford.

• Own the outcome. Everyone here carries the company. Raise problems with solutions, solve them end-to-end, and never be a bystander.

• Ship, measure, go again. A button today, a workflow tomorrow. More iterations beat better planning. We're precise at pace, not reckless.

• Live in clinicians' reality. Not the ideal workflow, the twenty-patients-before-lunch actual one. We build for exhausted humans, and we'd better be decent ones while we do it.

Why Heidi?

You’ll join a team focused on real-world impact over imaginary valuations and glossy PR. We live and breathe the challenges of modern health systems, and are laser-focused on exacting the change we’d like to see. We’re medicos, engineers, builders, and designers who’ve felt the moral and practical toll of what non-care feels like. True A-players progress extremely fast here. The nature of the scale-up game is demanding, but we value sustainable performance and mental health. You're trusted to perform, and you set your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally.

Building what we’re building isn’t always easy. But we didn’t choose easy, we chose to build something that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognise that the deeper question isn’t whether AI can solve the global healthcare crisis, but whose hands will shape it. The work is hard, but you will trust and admire the people you work beside, and rest easy knowing you’re doing the defining work of your career.

We take care of you.

We offer a $1,000 annual learning and development budget, a $150/month health and wellness allowance, a $500 home office budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to $10,000, four weeks of work from anywhere per year, and serious equity.