Property Asset Manager at Heathrow… · United…

Join Heathrow as a Property Asset Manager, This is a fantastic role for an experienced Chartered Surveyor holding an MRICS accreditation looking to further their career in a high-profile property management role.

In addition to being the biggest airport in Europe and the UK’s only hub, Heathrow is also one of the largest commercial landlords in the UK, providing 1.4m sqm of accommodation to over 280 tenants – generating over £147m p.a. Effective management of the property portfolio is vital to the operation of our airports, with our customers (both internal and external) heavily reliant on the availability of accommodation and our quality of management.

This role will be responsible for looking after Terminal 5, Heathrow’s main hub terminal which houses an extensive range of assets including light industrial ramp accommodation, offices, service desks, lounges and stands that generates in excess of £37m pa with an opportunity to grow revenue over the next 12 months. It will expose you to a diverse range of tenants across a varied mixed-use portfolio in a complex operational and commercial environment.

It is the perfect role for an experienced Chartered Surveyor holding an MRICS accreditation looking to further their career in a high-profile property management role. The successful applicant will have a clear pathway to grow your career within the property team or move to other roles throughout the airport.

Responsibilities

• Managing the relationship with key terminal space stakeholders such as our Operational, Engineering, Baggage and Retail teams.
• Enhance the income and long-term value of the terminal estate through active asset and estate management activity, including refurbishment.
• Ensure professional Landlord and Tenant functions including rent reviews and lease renewals are concluded positively, on time and in line with lease agreements.
• Financial and H&S reporting on the terminal estate performance.
• Contributing to the long-term space utilisation strategy for the Terminal Estate.
• Lead the identification and execution of initiatives that optimise rental yield and capital value, leveraging near-term development and leasing opportunities.
• Lead on critical terminal improvement projects to ensure property actions are captured and responded to accordingly.

Qualifications

• MRICS with experience in a commercial landlord-tenant environment. Good knowledge of all commercial landlord-tenant legislation
• Excellent client management skills.
• Excellent time management skills.
• Good financial numeracy and experience of setting and managing complex budgets.

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About the Team

Heathrow is a city within a city. And there’s no place like it when it comes to the scale of our ambitions. You’ll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e-commerce and innovation, as we look to transform the way our passengers spend at our airport.

We believe the best way to drive growth across our iconic airport is by improving the services offered within it. So although we know generating income is critical to driving our business forward, we’re also passionate about delivering the best possible passenger experience. You’ll help us to get the balance right – not least so we can continue investing in an airport that leads the world.

About the Company

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.