Lead Sales Account Manager at Hearth & Home… · Lakeville

Description

Position at Hearth & Home Technologies, LLC

Hearth & Home Technologies is looking for a Lead Sales Account Manager to join our Fireplaces Business Unit in Lakeville, MN. We are the nation’s leading manufacturer and supplier of hearth products, including a wide variety of gas, electric, wood and pellet burning fireplaces, inserts, stoves, and accessories. Headquartered in Lakeville, Minnesota, with distribution around the world, our innovative approach is supported by a business unit structure that allows us to develop and market products with a strong focus on customers’ needs. Since 1996, we’ve been dedicated to connecting people through the warmth and comfort of our hearth products.

The Fireplaces Business Unit is one of our key business units within Hearth & Home Technologies, featuring leading brands such as Heat & Glo, Majestic, Heatilator, and more. This business unit is dedicated to advancing fireplace technology and design, reflecting our commitment to exceptional quality and comfort.

We are seeking a Lead Sales Account Manager to strategically lead a remote-focused team that collaborates with Sales Business Partners to deliver expert customer service, training, and sales growth to our smaller trade partners.

Key Responsibilities

• Team Leadership: Coach, inspire, and oversee the Sales Account Managers (SAM) team to elevate performance, ensure outbound call frequencies are met, and build a culture of excellence.
• Strategic Growth: Collaborate with sales leadership to develop and execute high-level strategies that drive revenue growth, maximize trade partner exposure, and ensure target achievement.
• Performance Management: Monitor sales metrics, track opportunity progression, measure call activity, and complete monthly travel for in-person ride-along appraisals.
• Remote Sales Management: Guide the team on consultative selling, product training, pricing approvals, and remote delivery methods like webinars, phone, and email.
• Market Intelligence: Provide timely feedback and recommendations to management on market trends, competitor activities, and product enhancements.
• Account & Operational Support: Oversee marketing support programs (Co-Op, displays), resolve escalated trade partner service issues, and temporarily manage or assign open territories.

Minimum Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• 3 or more years of professional selling experience (or equivalent combination).
• Strong written and verbal communication skills, including the ability to persuade, motivate, influence, and negotiate.
• Proven ability to follow and demonstrate a formal sales process alongside a strong results orientation.
• Detail-oriented mindset with strong prioritization, multi-tasking, and independent problem-solving skills under tight deadlines.
• Strong customer service orientation and the ability to work effectively across cross-functional groups.

Preferred Qualifications

• Prior people leadership experience with strong leadership skills and a proven track record of exceeding targets.
• Ability to work comfortably with all levels within an organization and remain positive and flexible through shifting priorities.

Competitive compensation, base salary plus incentive:

• Total target comp range is $106,000 to $122,500 which includes incentive.

In addition to your salary, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision Insurance, Health Savings Account, Disability Benefits, Life Insurance, Paid Time Off and Holidays, and Retirement Benefits). Hearth & Home Technologies benefits are subject to eligibility requirements. Our company endeavors to make www.hearthnhome.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 952-985-6000 or via email at [email protected]. The Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.