Branch Manager at Hearth & Home Technologies in Grand Prairie, TX

Description

Position at Fireside

Fireside Hearth and Home (FHH) is looking to add a Branch Manager in Dallas TX. for the Fireside Hearth & Home Business Unit to join our team in Dallas TX.

We are the nation’s leading manufacturer and supplier of hearth products, including a wide variety of gas, electric, wood and pellet burning fireplaces, inserts, stoves, and accessories.

Headquartered in Lakeville, Minnesota, with distribution around the world, our innovative approach is supported by a business unit structure that allows us to develop and market products with a strong focus on customers’ needs. Since 1996, we’ve been dedicated to connecting people through the warmth and comfort of our hearth products.

Fireside Hearth & Home is a core business unit within Hearth & Home Technologies and the nation’s largest and leading distributor, retailer, and service provider of hearth products. Built through a series of acquisitions, Fireside Hearth & Home is focused on expert installations, quality craftsmanship, and delivering outstanding service to customers across the United States.

The Branch Manager is responsible for the profitability, safety, installations and service of the branch and promotes teamwork among the members, subcontractors, builder customers, homeowner customers and vendors. This role is expected to perform all duties with the highest level of customer service, professionalism, safety and integrity.

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Responsibilities

• Lead and support Division Field Operations Supervisor (DFOS), customer service, and warehouse teams, including daily oversight, coaching, training, and performance management.
• Foster strong collaboration between branch, hub, and sales teams.
• Manage working capital by overseeing inventory, conducting quarterly audits, and resolving A/R issues.
• Drive branch financial performance through labor management, capacity planning, and control of G&A expenses.
• Coordinate installation and service schedules to maximize productivity and customer satisfaction.
• Provide field support to DFOS and Service Technicians throughout the preview and post‑view process.
• Manage branch cash handling, including issuing checks, deposits, reconciliation, and reporting.
• Handle retail walk‑in sales of Hearth products, services, and accessories.

Required Qualifications

• Candidates should possess good verbal and written communication skills.
• Can build relationships with internal and external customers.
• Excellent organizational skills, attention to detail
• Problem-solving capabilities and excellent customer service skills.

Preferred Qualifications

• Bachelor’s degree in business administration, operations-related or construction related field or the equivalent combination of education and experience

Why Fireside Hearth & Home?

Benefits Starting Your 1^st^ Day

• Healthcare including Medical, Dental & Vision Insurance
• Paid Time Off
• Paid Holidays
• Work today, get paid today with access to your earnings each day
• 401k with 6% company match

Additional Benefits based on Eligibility

• Quarterly Cash Profit Sharing (after one year of employment)
• Tuition Assistance (after 6 months of employment)

About Working for Hearth & Home Technologies

Hearth & Home Technologies is a part of the Residential Building Products segment of HNI Corporation. We are the world’s leading manufacturer and marketer of hearth products, which include a full array of gas, electric, wood, and pellet-burning fireplaces, inserts, stoves, facing and accessories.

Since 1951, Fireside Hearth & Home has been making the fireplace selection and installation process easy by offering the best sales and service experience possible. We are fireplace experts focused on the latest trends, technologies, and brands to offer you the best solutions. Apply today!

In addition to your salary, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision Insurance, Health Savings Account, Disability Benefits, Life Insurance, Paid Time Off and Holidays, and Retirement Benefits). Hearth & Home Technologies benefits are subject to eligibility requirements. Our company endeavors to make www.hearthnhome.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 952-985-6000 or via email at [email protected]. The Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.