Quality Assurance Customer Success Internship… at HealthEdge · Remote

Summary: HealthEdge offers a structured paid 12-week virtual internship program that allows you to drive meaningful project work impacting teams and customers. You will support the Customer Success team, assist with process-improvement projects, and participate in various workshops and presentations during the internship. Responsibilities: - Help create, update, and rebrand desk‑level procedures to ensure documentation is clear, accurate, and easy for the team to follow - Pull, organize, and analyze data to support quality reporting and identify trends or areas for improvement - Assist the Quality and Clinical Operations team with process‑improvement projects by documenting workflows, gathering feedback, and helping identify efficiency opportunities Required Qualifications: - Currently pursuing a degree in Health Administration, Healthcare Administration, Public Health, or related major - Strong written and verbal communication skills - Intermediate to advanced experience with Excel - Intermediate to advanced experience with PowerPoint - Experience with data analysis - Resourceful - Able to work independently and with a team - Outcome focused Preferred Qualifications: - Clinical experience - Project management experience Required Skills: Excel, PowerPoint, Data analysis, Resourcefulness, Outcome focus Internship Start Date: Start in 2026 Summer