Operations Data Analyst II (Healthcare… at Healthcare… · Bellevue

HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service. 

We are proud to say that for three years, HMA has been chosen as a ‘Washington’s Best Workplaces’ by our Staff and PSBJ™. Our vision, ‘Proving What’s Possible in Healthcare™,’ and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results.

What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven. 

What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: https://www.accesshma.com/

How YOU will make a Difference:

The purpose of the role is to continuously improve HMA’s Analytics function through data quality initiatives and automation. This role will work to identify, test, and implement automated reports and processes that are significant to business processes and internal stakeholders. Acting as the Subject Matter Expert for internal stakeholders, this position will also assist its customers with reporting-related questions and troubleshooting and will conduct research as needed to determine the appropriate responses.

This role requires experience utilizing claims processing software such as Facets, Qiclink, Benefit Focus, Javalina, HealthEdge, etc).

What YOU will do:

• Gather and document reporting and analysis requirements from business stakeholders.
• Design and develop analytics solutions tailored to business needs, leveraging appropriate technologies aligned with the best internal practices and system architecture.
• Perform testing, validation, and quality assurance on both self-developed and team-developed analytics solutions.
• Train non-analytics users on how to effectively use analytics tools and report.
• Troubleshoot and resolve issues related to report failures and data inconsistencies.
• Translate solutions across technologies (e.g., SQL to Power Query) and source data from alternative platforms (e.g., Qiclink, Benefit Focus.
• Identify and implement enhancements to existing deliverables, including automation opportunities and process improvements.
• Serve as a backup or understudy for overflow tasks and back-fill coverage across designated departments.
• Collaborate with IT teams and business stakeholders to identify and address issues, risks, and concerns related to data integrity.
• Communicate findings, observations, and recommendations to business stakeholders using clear, business-friendly language.
• Demonstrate deep expertise in analytics technologies (e.g., Python, Power Query, DAX, SQL, R, Fabric, CaseTrakker Reporting) with the ability to teach and mentor other analysts in their effective use. (2 or more)
• Conduct quarterly analytics business reviews with department leaders, presenting insights and performance metrics for your assigned specialty area