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Some careers are just jobs. This one is different. At Pinnacle Family Services, the work you do every day has a real and lasting impact on children and families who need it most.

For over 30 years, we've provided evidence-based therapeutic foster care and behavioral health services to at-risk youth across North Carolina and South Carolina — specializing in serving children who have experienced trauma, loss, abuse, or neglect. Our approach is trauma-informed and relationship-focused, because we know that healing happens through connection.

When you join Pinnacle, you're not just joining an organization — you're joining a community of professionals who show up every day because they genuinely believe in this work.

Pinnacle Family Services is part of Health Connect America, a COA-accredited family of behavioral health brands serving children, families, and adults across nine states. That means you'll have the close-knit culture and mission focus of a team that's been doing this work for decades, backed by the resources, clinical infrastructure, and organizational support to help you do it well. Every program across our network shares the same commitment — compassionate, client-centered care that meets people where they are and walks alongside them toward something better.

Come make a difference and grow with us.

Health Connect America Family of Brands

If you're someone who believes that real change happens in real life — not just in an office — this role was built for you. As a Family Centered Treatment (FCT) Therapist at Health Connect America, you'll provide impactful, evidence-based services where they matter most: in the homes and communities of the children and families you serve.

What You'll Do

As an FCT Therapist, you'll provide high-quality psychotherapeutic services to children, adolescents, and families using the Family Centered Treatment model. Your work will be hands-on, relationship-driven, and grounded in clinical best practices. Day to day, you can expect to:

• Deliver Family Centered Treatment services in home and community settings, meeting families where they are

• Guide children and families through the four phases of the FCT model to support lasting change

• Develop and maintain individualized Service Plans in collaboration with the Treatment Team

• Conduct assessments and provide therapeutic interventions and psychoeducation aligned with treatment goals

• Coordinate care with medical, behavioral health, school, and community partners to ensure integrated support

• Support families in setting goals, building skills, and accessing community resources

• Develop discharge and aftercare plans to promote long-term stability and success

• Maintain timely, accurate clinical documentation in the Electronic Health Record and participate in quality assurance activities

What to Expect

This is community-based work, requiring a flexible schedule that meets the needs of the families you serve. Services are delivered in-home and in the community, often outside of traditional business hours.

This role also includes 24/7 on-call coverage for your assigned caseload, providing crisis support when it matters most. While urgent situations arise, they are not the norm — but your availability plays a critical role in maintaining stability and trust with the families you support.

Your Path to FCT Certification

FCT Certification is required for this role and must be completed within one year of employment to continue providing services. Health Connect America supports your success through structured checkoffs, required trainings, and an e-learning platform that tracks your progress.

Completing certification is more than a requirement — it’s a professional milestone that strengthens your clinical skillset and positions you as a specialist in delivering evidence-based family therapy.

What is Family Centered Treatment? Learn More!

We welcome candidates who bring a genuine commitment to children and families and meet the following qualifications:

• Minimum of a Master’s Degree in Counseling, Social Work, or a related field

• Must currently hold a provisional/associate license (e.g., LCSWA, LCMHCA, LMFTA)
• Must meet qualifications as a Qualified Professional (QP) with experience serving children and adolescents with a primary mental health diagnosis
• Current FCT Certification is a plus, though not required — we'll help you get there!

Be Well with HCA

We recognize that people who care for others need support themselves. Health Connect America offers a comprehensive benefits package to promote your professional and personal well-being:

• Retention Bonus — earn up to $2,000 annually through our 2026 Retention Bonus Program

• Flexible scheduling and a culture that values work/life balance

• Employee Assistance Program (EAP) including 8 mental health counseling sessions annually

• Paid time off and paid holidays for full-time employees

• Medical, dental, vision, and voluntary insurance options

• Health Savings Account with company contribution

• Dependent Daycare Flexible Spending Account

• Access to a Health Navigator

• 401(k) Retirement Plan

• Benefits Hub and Tickets at Work — exclusive savings and perks for everyday life

Ready to Make a Difference?

Join a team where your contributions truly make an impact in the lives of children, youth, and families. Apply now to be part of our dynamic and supportive community at Health Connect America!

Employment at Health Connect America and its companies is contingent upon successful completion of a comprehensive background investigation.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis prohibited under federal, state, or local law. For more information, please review our Equal Employment Opportunity Posters.