HCLTech→
Track Lead (Support & Operations) at HCLTech · Lucknow
Skills
Job Description
Job Summary
• 5-7 Years experience in administering Windows 2000/ 2003 Server and Active Directory. Will be responsible for the maintenance RIMM Project (Including Remote Installation and Maintenance of existing setup / Server / Servers and installation of new setup / Server / Servers). • Deal with Hardware vendors like IBM / HP / Dell /. Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtimes. • Responsible for Root cause analysis • Responsible for Resolving Escalated issue. • Will have to report the daily issues handled / escalated in the form of Daily reports. • Will make sure that the Tickets raised per shift are closed in the required time limits and escalated as per the escalation Matrix. • Knowledge on ESX servers from command line • Monitoring and Performance analysis on ESX Servers and VMs • Patching of ESX severs and VMs with VMware Update manager • Allocation of storage spaces to VMs through SAN • Ability to work with VSPHERE / VMware Consolidated Backup / Virtual machine backups Required Skills: • Should have good communication and customer interaction skills. • Global exposure in large environments would be preferred. • Must be open for 24x7 operations MCSE / MCSA / MCP / MCITP / VCP are a must.
Key Responsibilities
- 5-7 Years experience in administering Windows 2000/ 2003 Server and Active Directory. Will be responsible for the maintenance RIMM Project (Including Remote Installation and Maintenance of existing setup / Server / Servers and installation of new setup / Server / Servers).
- Deal with Hardware vendors like IBM / HP / Dell /. Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtimes.
- Responsible for Root cause analysis
- Responsible for Resolving Escalated issue.
- Will have to report the daily issues handled / escalated in the form of Daily reports.
- Will make sure that the Tickets raised per shift are closed in the required time limits and escalated as per the escalation Matrix.
- Knowledge on ESX servers from command line
- Monitoring and Performance analysis on ESX Servers and VMs
- Patching of ESX severs and VMs with VMware Update manager
- Allocation of storage spaces to VMs through SAN
- Ability to work with VSPHERE / VMware Consolidated Backup / Virtual machine backups
Required Skills:
- Should have good communication and customer interaction skills.
- Global exposure in large environments would be preferred.
- Must be open for 24x7 operations
MCSE / MCSA / MCP / MCITP / VCP are a must.
Skill Requirements
- 5-7 Years experience in administering Windows 2000/ 2003 Server and Active Directory. Will be responsible for the maintenance RIMM Project (Including Remote Installation and Maintenance of existing setup / Server / Servers and installation of new setup / Server / Servers).
- Deal with Hardware vendors like IBM / HP / Dell /. Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtimes.
- Responsible for Root cause analysis
- Responsible for Resolving Escalated issue.
- Will have to report the daily issues handled / escalated in the form of Daily reports.
- Will make sure that the Tickets raised per shift are closed in the required time limits and escalated as per the escalation Matrix.
- Knowledge on ESX servers from command line
- Monitoring and Performance analysis on ESX Servers and VMs
- Patching of ESX severs and VMs with VMware Update manager
- Allocation of storage spaces to VMs through SAN
- Ability to work with VSPHERE / VMware Consolidated Backup / Virtual machine backups
Required Skills:
- Should have good communication and customer interaction skills.
- Global exposure in large environments would be preferred.
- Must be open for 24x7 operations
MCSE / MCSA / MCP / MCITP / VCP are a must.
Other Requirements
- 5-7 Years experience in administering Windows 2000/ 2003 Server and Active Directory. Will be responsible for the maintenance RIMM Project (Including Remote Installation and Maintenance of existing setup / Server / Servers and installation of new setup / Server / Servers).
- Deal with Hardware vendors like IBM / HP / Dell /. Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtimes.
- Responsible for Root cause analysis
- Responsible for Resolving Escalated issue.
- Will have to report the daily issues handled / escalated in the form of Daily reports.
- Will make sure that the Tickets raised per shift are closed in the required time limits and escalated as per the escalation Matrix.
- Knowledge on ESX servers from command line
- Monitoring and Performance analysis on ESX Servers and VMs
- Patching of ESX severs and VMs with VMware Update manager
- Allocation of storage spaces to VMs through SAN
- Ability to work with VSPHERE / VMware Consolidated Backup / Virtual machine backups
Required Skills:
- Should have good communication and customer interaction skills.
- Global exposure in large environments would be preferred.
- Must be open for 24x7 operations
MCSE / MCSA / MCP / MCITP / VCP are a must.