Director Clinical Education Programs at HCA Healthcare · Nashville

This position is incentive eligible.

Do you want to join an organization that invests in you as a Director Clinical Education Programs? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

The Director Clinical Education Programs is responsible for the collaborative development, management and delivery and execution of clinical education programs for HCA’s Clinical Education Service Line. This will include educational aspects of orientation and onboarding of clinical employees, competency management, clinical professional development, and development of education that includes inter-professional collaboration. This position will be facilitate work across workgroups, interacting with various stakeholders to ensure all course material is developed and implemented using HCA’s Clinical Education Service Line education standards.

What you will do in this role includes:

Quality:

• Monitors the practices or operations with reference to laws, regulations, guidelines, or industry practices to assess compliance, risk, or exposure while communicating key performance indicators for clinical education service line.
• Ensures that the work of the clinical education team develops educational content to meets the accreditation standards of the Joint Commission, Medicare, Medicaid and similar organizations from an educational perspective.
• Collaborates and shares responsibility with the Instructional Design team to establish expectations for delivery of clinical education services and practices that create a patient-centered organization, driven by customer feedback and data.
• Ensures efficient and effective delivery of quality clinical education content and programs to drive improved clinical metrics.
• Contributes and works collaboratively with division education leaders to support hospital wide improvement in meeting core measures, patient safety, and service excellence goals through clinical education.
• Contributes and works collaboratively with division education leaders to support hospital wide improvement in meeting core measures, patient safety, and service excellence goals through clinical education.
• Provides leadership for overall accountability of the assigned department to include financial, business development, and clinical activities in accordance with the strategic goals of the organization.
• Ensures that data that reflects financial and operational metrics for clinical education presented to various groups is accurate and presented within the established time frame.
• Service
• Fosters a Service Excellence culture.
• Evaluates clinical education results through the monitoring of key performance indicators to identify opportunities for improvement in internal or external customer satisfaction and/or patient experience.
• Inspires pride in HCA and organizational outcomes by developing a superior clinical identity and culture-of-excellence which inspires higher expectations for care in the physicians, nurses and other clinicians than externally imposed standards.
• Promotes consistent positive clinical education that advance the agenda of unparalleled patient service.
• Establishes a culture of accountability for effectively managing expenses and delivering cost-effective healthcare in the communities we serve.
• Collaborates with the Instructional Design team to develop the best strategy to deliver clinical education content and programs and ongoing evaluation.
• Works with various stakeholders throughout HCA to integrate company initiatives into nursing education programs.

People:

• Collaborating with corporate, division and hospital education teams to identify performance opportunities or training needs of our employees or teams and develops educational content or programs to improve performance.
• Establishes a vision for direct reports and leadership that inspires them to adhere to the mission and values of the organization.
• Builds strategic alliances and partnerships within the organization, which includes corporate, division and facility teams to collaboratively execute business strategies.
• Builds a competitively superior organization through attracting, developing, engaging and retaining talent; ensuring people with the right skills and motivations are in the right role, at the right time, to meet business needs.
• Assist, as needed, with interviews, selection, and evaluation of staff to ensure a competitively superior organization.

Growth:

• Participates in strategic planning and business development within area(s) of responsibility to support new service offerings, technology advances and other opportunities to drive differentiation and support the growth agenda through the development of educational programs.
• Represents the organization positively within the community; participates in company supported community/patient events and in-services.
• Stays abreast of external factors and opportunities impacting healthcare; to include political, legislative and regulatory changes, emerging technologies, and advancements in healthcare delivery. Understands the competitive landscape. Supports the organization to respond to these changing healthcare dynamics and market environments through clinical education.

Finance:

• Operates within the annual budget.
• Ensures effective labor management, including position control, scheduling excellence, productivity management; ensures compliance with established policies and procedures.
• Participates in the development of long and short range operational and capital budgets aligned to business objectives.
• Collaborating with the division VPs, Clinical Education supporting their division to improve the nursing practice of the organization through clinical education and competency management.
• Understands adult educational theory and able to apply to the development of educational content or programs.
• Demonstrates an understanding and ability to apply evaluation methodologies, (i.e., Kirkpatrick) into courses and curriculum to refine clinical content and programs
• Ability to travel up to 25% of the time

What qualifications you will need:

• Master's degree In Nursing or Education; if the graduate degree is not in nursing, the undergraduate degree must be in nursing – Required
• Doctorate's degree in Nursing or Education – Highly Preferred
• 5+ years of experience in an acute care facility and 2+ years of experience in education, organizational development or human resources in a hospital setting – Required
• Education professional with the ability to develop course content, course delivery, learner evaluation and understanding of adult learning principles
• Currently licensed as a registered professional nurse in the state(s) in which he or she practices, in accordance with law and regulation. – Required
• Certified Nurse Educator certification required within one years of hire - Required

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Director Clinical Education Programs opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.