Sales Associate at Hawk Auto Group in Joliet, IL

Hawk Volkswagen of Joliet is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement. Our Large Auto Dealership is looking for experienced, professional, and motivated individuals to join our team! Ideal candidates will have superior customer service skills, excellent communication skills, and be able to stay motivated and productive in a fast-paced environment.

Responsibilities:

• Realize that business is built on customer satisfaction and devote himself/herself to guaranteeing satisfaction to customers.
• Determine each customer’s vehicle needs by asking questions and listening.
• Demonstrate new and used vehicles (includes test drives).
• Deliver new and used vehicles to customers. This process ensures that the customer understands the vehicle’s operating features, warranty and paperwork, and it lays the foundation for customer loyalty.
• Attend sales meetings.
• Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Keep abreast of new products, features, accessories, etc., and their benefits to customers.
• Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
• Report to the General Sales Manager regarding objectives, planned activities, reviews and analyses.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Understand the terminology of the automobile business and keep abreast of technological changes in the product.

Qualifications:

• Take all factory tests and become a certified salesperson.
• Know and understand the federal, state and local laws which govern retail auto sales.
• Introduce customers to service department personnel to emphasize to customers the quality and efficiency of the dealership’s service operations.
• Carry out sales, customer service and job performance as indicated in the Sales Consultant Performance Checklist.
• Must be legally and technically able to safely operate company and customer-owned vehicles..
• Must be insurable by Company insurance company.
• Must follow Company safety policies and practices, and immediately report any and all accidents to a Manager/Supervisor
• High school diploma or the equivalent.
• Ability to read and comprehend instructions and information.
• Must have a valid in-state driver’s license and have and maintain an acceptable, safe driving record.
• Excellent communication skills.
• Ability to sell a minimum quota according to dealership standards.

Benefits:

• Medical plans
• Dental plans
• Vision
• Life insurance paid by employer
• 401k Retirement plan & Employer match
• Paid Vacation
• Paid Personal Days
• Paid Holidays
• Employee Assistance Program (Family)

Job Types: Full-time, Commission

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Work Location: In person

Employment offers are conditional until successful completion of pre-employment screenings, including background check, drug screening and MVR check. We are an equal opportunity employer.