Mobile Service Advisor at Hawk Auto Group in Joliet, IL

Hawk Chevrolet Cadillac of Joliet is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement. Our Large Auto Dealership is looking for experienced, professional, and motivated individuals to join our team! Ideal candidates will have superior customer service skills, excellent communication skills, and be able to stay motivated and productive in a fast-paced environment.

Mobile Service Advisor

About the Role:

Hawk Chevy Cadillac of Joliet is looking for a Mobile Service Advisor to manage and schedule mobile service appointments for Chevrolet, Cadillac, Subaru, and Mazda. This role includes regular service advisor duties with the added responsibility of running your own mobile service team.

This is a great opportunity for an experienced advisor to grow into a leadership role with strong earning potential.

Responsibilities:

• Manage and schedule mobile service appointments across multiple brands.
• Perform all traditional dealer service advisor duties, including greeting customers, writing repair orders, explaining recommendations, and following up on work.
• Work closely with technicians to ensure accurate diagnosis and timely repairs.
• Run and manage your own mobile service team.
• Provide excellent customer communication and maintain strong CSI.

Compensation:

• Expected earnings: $65,000+ annually (base pay plus incentives).
• No cap on earning potential – the harder you work, the more you make.

Requirements:

• Prior service advisor experience required.
• Experience with CDK software preferred.
• Strong communication skills (written and verbal).
• Bilingual candidates strongly encouraged to apply.
• General Motors brand experience is a plus.

Benefits:

• Competitive compensation with no earning cap.
• Opportunity to lead your own mobile service team.
• Established dealership group with Chevrolet, Cadillac, Subaru, and Mazda brands.
• Growth and advancement opportunities within Hawk Auto Group