Assistant Community Manager at Havenpark Communities in Clarkston, MI

Summary: Havenpark Communities is dedicated to creating caring communities for residents and employees. As an Assistant Community Manager, you will support the Community Manager in ensuring smooth operations and fostering resident satisfaction through engagement and effective management of community activities. Responsibilities: - Cultivate resident satisfaction by addressing issues with care and urgency, making every resident feel heard and valued - Plan and execute engaging community events that foster a sense of belonging and make Havenpark more than just a place to live - Skillfully handle resident concerns, knowing when to resolve them independently and when to involve the Community Manager for support - Prepare bills and statements for approval and ensure all rent is collected on time, maintaining the community's financial integrity - Complete all necessary legal action and notices in strict compliance with State and Fair Housing Standards, protecting both the resident and the company - Assist the Community Manager and Sales team to ensure all homes are ready for new residents and that move-ins are seamless and exciting - Help with the preparation and coordination of documents for new move-ins and lease renewals, ensuring accuracy and efficiency - Manage work orders to ensure all rental maintenance requests are completed within 48 hours, guaranteeing resident comfort and satisfaction Required Qualifications: - High school diploma or GED required - A minimum of 1 year of experience in property management is required - Exceptional interpersonal and communication skills - Strong organizational and time-management abilities - Proficiency with computers and standard office software - Ability to sit for long periods using office equipment, as well as walk the community and lift supplies as needed - Annual or semi-annual travel may be required for this role Required Skills: Property Management, Resident Relations, Event Planning, Financial Operations, Rent Collection, Legal Compliance, Fair Housing Standards, Sales Support, Leasing Documentation, Maintenance Coordination, Office Software Proficiency Benefits: Comprehensive health benefits, Generous PTO, Paid holidays, A 401(k) with a 6% company match