Sales Development Representative at Harper (YC W25) in San Francisco

Summary: Harper Insure is a fast-growing AI company focused on transforming the commercial insurance industry. The Sales Development Representative will engage in high-volume phone work, prospecting and qualifying business owners to create opportunities for the sales team. Responsibilities: - Run outbound prospecting calls — You’re dialing cold leads, warming them up fast, and identifying businesses that need coverage. Rejection is part of the rhythm; you don’t let it slow you down - Handle inbound intake calls — When business owners come to us, you’re the first voice they hear. You learn their operation quickly, ask the right questions, and capture everything needed to get them a quote - Qualify fast and accurately — You figure out what a business does, what risks they carry, and whether we can help them — in minutes, not hours - Capture information with precision — You type while you talk. Your notes are complete, accurate, and fast. A clean intake means a faster quote and better coverage - Hit daily volume and quality targets — You’re measured on both. You don’t sacrifice accuracy for speed or speed for accuracy - Hand off cleanly to Sales — You set the table. Sales closes. Your handoff quality directly affects conversion Required Qualifications: - Prior experience in a high-volume outbound or inbound phone role - Strong typing speed and multitasking ability — talk, listen, and log at the same time - Professional, confident, and clear on the phone - Based in San Francisco, in-office Preferred Qualifications: - Experience in insurance, fintech, or financial services - Bilingual (Spanish) - CRM or call center software experience (Salesforce, HubSpot, Five9, etc.) Required Skills: High-volume outbound phone sales, Inbound phone sales, Typing speed, CRM software, Call center software, Bilingual Spanish Benefits: Health, dental, and vision insurance, Commuter benefits, Team meals and snacks