Member of Technical Staff at Harper (YC W25) in San Francisco, CA

Summary: Harper is a rapidly growing company focused on revolutionizing the commercial insurance industry through AI. The role involves building AI systems that enhance business operations and improve customer experience, with a strong emphasis on full-stack development. Responsibilities: - Build AI agents that run the business — Lead qualification, customer service, underwriter follow-up—all without human intervention - Create workflow orchestration — Document retrieval, carrier API calls, compliance checks, human review—coordinated across thousands of concurrent transactions - Ship voice AI that actually works — Handle skeptical business owners asking “wait, what does that actually cover?” - Build systems that compound — Every decision gets traced; every outcome feeds back; the AI gets smarter with each interaction Required Qualifications: - 1-4 years software engineering experience - Experience with LLM applications, agent pipelines, or AI systems in production - Proficiency in Python, TypeScript, or similar - Ability to work across the stack - Based in San Francisco or willing to relocate Preferred Qualifications: - Voice AI or real-time systems experience - RAG systems or workflow automation background - Prior startup experience Required Skills: AI systems, Python, TypeScript, Full-stack development Important Skills: LLM applications, Voice AI, Workflow automation Nice-to-Have Skills: Startup experience, Real-time systems Benefits: Health, dental, and vision insurance, Commuter benefits, Team meals and snacks