Psychiatric Office Assistant… at Harmony… · Hallandal…

Summary: Harmony United Psychiatric Care is a network of outpatient mental health clinics providing comprehensive mental health services in Florida. The Psychiatric Office Assistant Internship program offers hands-on experience in medical office operations within behavioral and mental health settings, aimed at individuals seeking to enter healthcare careers. Participants will gain practical skills, mentorship, and a certificate of completion after fulfilling program requirements. Responsibilities: - Professional phone etiquette and patient scheduling - Electronic Health Record (EHR) basics using MEDENT - Patient check-in/check-out procedures - Managing patient flow and waiting area - Professionalism, discretion, and confidentiality in healthcare - Appointment scheduling and front desk duties including faxing, copying and filing - Basics of psychiatric services offered - General medical terminology - Introduction to insurance billing and coding - HIPAA compliance and patient privacy - And other responsibilities pertinent to the operation of the clinic Required Qualifications: - Individuals aged 18 or above - Must be a High School graduate - No prior healthcare or office experience required - Able to commit a consistent schedule - Must pass a basic screening (e.g. background check) - Motivated to gain healthcare experience for career development Required Skills: Electronic Health Record (EHR) basics, MEDENT software, Patient scheduling, Patient check-in/check-out procedures, Medical terminology, Insurance billing, coding basics, HIPAA compliance, Phone etiquette, Discretion Benefits: Certificate of completion detailing hours and skills acquired, Reference letter for employment or further education, Experience to include on professional resumes