Slot Casino Service Representative - Slot… at Hard Rock… · Hard…

Summary: Hard Rock International is a leading entertainment and hospitality company, and they are seeking a Slot Casino Service Representative to support operational responsibilities in the casino area. The role involves servicing player guests on Slot machines, handling cash transactions, and ensuring a positive experience for players. Responsibilities: - Responsible for cash banks issued and tickets - Verifies, redeems, and validates tickets - Assist in the verification and payment of W2G jackpots - Makes change for players - Provides instructions for SLOT play - Promotes positive public/employee relations at all times by providing friendly service to players and being available to meet their needs - Reports emergencies such as intoxicated, obnoxious, or cheating persons immediately to the supervisor - Reports any SLOT machines that are not working and affixes an "out of order" card to said machines - Maintains a clean safe area for guests - Other duties as assigned Required Qualifications: - Responsible for cash banks issued and tickets - Verifies, redeems, and validates tickets - Assist in the verification and payment of W2G jackpots - Makes change for players - Provides instructions for SLOT play - Promotes positive public/employee relations at all times by providing friendly service to players and being available to meet their needs - Reports emergencies such as intoxicated, obnoxious, or cheating persons immediately to the supervisor - Reports any SLOT machines that are not working and affixes an 'out of order' card to said machines - Maintains a clean safe area for guests - Other duties as assigned Required Skills: Cash Handling, Ticket Redemption, Jackpot Payment, Slot Machine Operation Benefits: Medical, Dental, Vision Prescription, Life, Accident, Pet Legal, 401K with match, Paid Time Off, Holiday Pay, Free Meals, Free Uniforms, Free Parking, Discounts at Hard Rock properties around the globe, All team members are eligible to participate in the discretionary annual bonus program, Training and Leadership development programs, Wellness programs including onsite information and fitness seminars, Team Member Resource Groups, Recognition programs