PT Pharmacy Technician I at Hannaford… · South…

Summary: Hannaford Supermarkets, a company with deep roots in local produce since 1883, is seeking a PT Pharmacy Technician I. The role involves assisting pharmacists with prescription preparation, providing customer service, and maintaining pharmacy inventory and cleanliness.

Responsibilities:
- Greet all customers and provide them with prompt and courteous service and assistance
- Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions
- Ensure customers receive all their prescriptions
- File written prescriptions forms after prescriptions are dispensed
- Prepare and complete manual insurance claim forms
- Maintain organized filing system for invoices, manual insurance claims, daily reports, etc. in accordance with Standard Practice Manual and state law
- Help customers find over the counter items
- Maintain a broad understanding of HBC MPP scheduling system
- Assist in data entry of MPP information
- Maintain attendance and vacation log information
- Understand Pharmacy Standard Practice Manual
- Order, stock, maintain and return pharmacy inventory through proper supplier
- Assist in processing pharmacy outdates and credits including keeping inventory free from outdated product
- Assist in preparation of pharmaceutical products for inventory
- Share in responsibility for department maintenance and cleanliness in accordance with fixed activities
- Maintain pharmacy department supplies (e.g. bottles, bags, labels, staples, etc.)
- Observe and adhere to all company policies and the Pharmacy Standard Practice Manual
- Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy
- Work within our company's management planning guidelines to maintain productivity
- Support company's safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free of debris and safety hazards
- Treat all co-workers with fairness, dignity and respect
- Maintain the quality of department's appearance and presentation
- Perform all other duties as assigned

Required Qualifications:
- Successful completion of criminal background check and drug testing as required
- Excellent communication and customer service skills
- Strong keyboard skills and a demonstrated ability to learn new software applications
- Basic mathematic skills
- Effective time management skills and sense of urgency
- Ability to multi-task in a stressful environment
- Effective interpersonal skills and desire to work in a team environment
- Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
- Good problem-solving abilities, ability to focus and attention to detail
- High levels of integrity, professionalism, and confidentiality
- Stand 100% of the time with occasional walking short distances
- Use computer/keyboard/mouse/biometric scanner 100% of time
- Use hands to frequently/continuously handle a variety of sizes of containers then manipulate individual pills/capsules and the equipment used to count them
- Clerical accuracy skills and mathematical skills including the ability to operate cash register
- Ability to use staplers, calculators, communication and computer systems frequently
- Frequent/continuous reaching, grasping, lifting, and carrying up to 20 lb. below the waist level and at or above shoulder level
- Bend at the knees and waist repetitively up to 30% of the work day
- Have sufficient visual acuity and audio capability to process prescriptions and service customers

Preferred Qualifications:
- Support and work with pharmacist to achieve outstanding pharmaceutical care
- Actively assist the pharmacist under their direct supervision in most phases of prescription filling of new, refill and transfer prescriptions in accordance with current laws, ethics and company policies
- Maintain confidentiality of customer and company information
- Thoroughly understand and operate the pharmacy register, computer software and telephony system
- Maintain an atmosphere of enthusiastic customer focus both in person and on telephone
- Assist in maintenance of third party prescription information and resolution of rejected adjudication
- Initiate prescription renewal requests to doctor via telephone call or fax where applicable by law
- Understand pharmacy inventory control procedures, including special requirements for controlled substances
- Receive and obtain information needed on written prescriptions or telephoned refill requests from customers
- Perform register functions and bag customer purchases in accordance with established store procedures, including verifying customer's name, address and expected quantity of prescriptions at time of pickup
- Relay specific communications to customer from technician or pharmacist processing prescription
- Maintain solid communication within the department
- Successfully apply training to everyday pharmacy practice
- Must be able to meet physical requirements of the position, with or without reasonable accommodations

Required Skills: Pharmacy prescription preparation, Pharmacy inventory control, Pharmacy Standard Practice Manual, Manual insurance claim forms, Pharmacy register operation, Pharmacy computer software, Telephony system operation, Keyboard skills, Cash register operation