PT Hannaford To Go Shopper at Hannaford… · South…

Summary: Hannaford Supermarkets is a well-established grocery retailer with a focus on local produce and sustainable practices. They are seeking a PT Hannaford To Go Shopper who will provide excellent customer service, maintain store cleanliness, and assist with various tasks to support the shopping experience.

Responsibilities:
- Provide outstanding friendly customer service
- Observe and follow all company policies and established procedures
- Clean and assist in prompt cleanup of spills and breakage
- Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy
- Assist in special projects and perform other functions as assigned by supervision
- Work within our company's management planning (MPA) guidelines to maintain productivity
- Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards
- Treat all associates with fairness, dignity, and respect
- Control excessive use of store supplies, such as ribbons, receipt tape, bags, labels and cleaning materials
- Sweep floors during store hours and assist in other cleaning duties as assigned. Record on designated forms any price discrepancies and/or any "not on file" items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy
- Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior
- Perform all other duties as assigned

Required Qualifications:
- Effective communication and customer service skills
- Must meet minimum age requirements to perform specific job functions
- Willingness to learn multiple tasks
- Demonstrated ability to perform the technical requirements of the job
- Perform repetitive hand/arm motions while standing the majority of the shift
- Continuous fine finger motions such as pinching, grasping when handling money
- Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion
- Push or pull up to 75 pounds on occasion
- Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
- Have sufficient visual acuity to read the RF unit display screen as well as check identification cards, checks, invoices and other written documents

Preferred Qualifications:
- Greet all customers and provide them with prompt courteous service and assistance
- Accurately match all items from the customer's on-line shopping list
- Ability to shop multiple customer orders simultaneously using the designated tools and equipment
- Substitute items for customers if they request it
- Assist customers picking up orders at designated pickup location
- Recognize or differentiate between all of the various types of produce merchandise carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.)
- Bag or package merchandise according to established company policies and procedures. Label and store in designated area for customer pickup
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Required Skills: Electronic Point-of-Sale Terminal Operation, Price Checking, Product Knowledge - Produce, Order Shopping and Substitution, Packaging and Labeling, Customer Service Skills