Senior Network and Telecom Operations Engineer at Halo Group · Chicago

Job Description

they want to have someone hired by Monday and can start interviews are quickly as today.

Looking for a strong Network and Telecom Operations person who can drive day to day network operations while also triaging network issues is the perfect candidate.

Experience with MS Exchange, MS Office 365 Administration, Virtualization, Network and Telecom operations is what we need.

Principal Duties and Responsibilities:

• Creates documentation relating to Networking and Telecom support as required

• Work with vendors on SLAs, procedures, technology, and migrations.

• Define work processes and procedures to ensure availability, support and stability of the environment.

• Ensure Telecom infrastructure is being administered in an effective fashion.

• Communicates with Business and Managed Services on Telecom needs

• Recommends Networking and Telecom related hardware, software, and services.

• Provides documentation for all phases as required by assigned projects

• Participates in various support reviews (requests, change orders) and brings follow-up action items to closure in a timely manner

• Provides immediate escalation support for problems escalated from the Network Administrator and Engineer

• Works with team to provides high level design in projects, including upgrades, acquisitions, and migrations

• Interacts with other Operations management and Senior personnel to resolve issues

• Defines plans for future growth and Enterprise demand

• Maintains a working knowledge of their field, advises the IT Operations Director of current trends relating to the Networking and Telecom environment or available products

• Defines and enforces best practices and implementations on the Enterprise

• Performs a variety technology related tasks, as assigned by the IT Operations Director

• Complete all tasks within assigned schedule and budget while maintaining a high level of quality

• Provide periodic and accurate feedback on status of assignments

• Identify and communicate problems that affect progress to the team

• Resolve, or seek resolution to problems, from peers, immediate manager, or other Operations personnel

• Define standards and procedures identified for work assignments

• Review and create all information and documents relevant to assignments in detail

• Maintain a positive work attitude, a high level of communication and cordial relations that foster team work

Additional Information

All your information will be kept confidential according to EEO guidelines.