#4495 | Senior Endpoint Engineer - Citrix &… at Halo Group · Chicago

Qualifications

Looking for local candidates only.

For the end point engineering role:

• Assist in the management of 5 ticket queues; including VDI incidents, requests, tasks, asset management, desktop engineering, and problem management.
• Critical Incident response
• Daily Reporting

Primary Technologies include

• Citrix VDI XenDesktop 7.6, 6.5, 5.0

• AppV

• SCCM

• SCOM

• PVS

• Windows Server

• Capacity planning

• Incident management L3+ EUC, Desktop, VDI, and Citrix

• Problem management EUC, Desktop, VDI, and Citrix

• Monthly vDisk image updates and remediate over/under allocated desktops

• Daily Health Checks and System Maintenance

• Printer Deployments/vPad Ordering and Configuration

• Physical and Virtual Non-Project Desktop Deployments and Image Builds

• Personal VDI Buildouts

• Event management

• Demand management - Physical Workspace Hardware

• System monitoring

• Desktop Image Testing and Deployment

• Field Services Support

• Request fulfillment VDI, EUC, Desktops, Printers, all end users devices

• Desktop Engineering

• Asset Management

• Workstation Image Management

• M&A Support, weekly site on boarding, and workspace integrations

• Patching/SCCM

• AV/Video Conference Support and Deployments

• Responsible for the testing and integration of new technologies to ensure operational stability

• Documentation/Knowledge management and creation of SOPs for L1/L2

Additional Information

All your information will be kept confidential according to EEO guidelines.