Senior Expert Detailing Manager at Haleon · Ho Chi…

Senior Expert Detailing Manager Location: Ho Chi Minh City Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special. About the role As the Senior Expert Detailing Manager, you will support optimisation and management of systems supporting commercial effectiveness.  This will generate insight for the business through reporting from key business systems in to increase commercial effectiveness. Role Responsibilities Provide day-to-day management and optimisation of the Veeva customer relationship management system Assess and support deployment and training roll-out for Veeva new features Generate insight for the business through optimisation of QlikView reporting systems to support teams in interpretation of reports Assess new reporting opportunities and roll-out to teams as appropriate Support Segmentation & Targeting processes for key areas Maintain Field & Office Process Team Sites Support co-ordination and communication of webinars Support annual Knowledge Testing process and mobile rep and one device projects as appropriate Manage Multi-Channel Marketing (MCM) synchronisation including email consent and webinar registrations and attendance Manage manual portal registrations and handover to 3rd party ensuring relevant MCM metrics and reports are in place and measured Check and gather information from the sales team regarding change requests Ensure standardised campaign tagging is in place and executed Monitor reports e.g. QlikView and MCM dashboard for accuracy and perform data cleansing as required Reinforce Ways of Working (WOW) for key processes including webinar and 1:1 email. Co-ordinate commercial effectiveness communications to internal stakeholders with MCM lead and head of commercial effectiveness and governance Why you? Basic Qualifications: Bachelor’s degree 5 years of pharmaceutical industry experience Experience with analytics and customer relationship management (CRM) systems Project management experience Preferred Qualifications: Proven ability to work across internal functional teams Strong communication skills and a proven ability to work collaboratively Exposure to functional systems across the business Location – this role is based in: Ho Chin Minh, Vietnam Diversity, Equity and Inclusion At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Job Posting End Date 2026-05-31 Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions. Adjustment or Accommodations Request If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. Note to candidates The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.