Key Account Manager (m/w/d) at Haleon in Munich, Bavaria, Germany

Key Account Manager (m/w/d) Location: Munich - Office Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. About the role As Key Account Manager (m/w/d) you support the National Account Manager to orchestrate all activities across departments for your customers and deliver on a joint business plan for our brands and financial targets. Key responsibilities Full P&L ownership for the assigned customer(s), ensuring delivery of agreed financial and commercial targets Develop and execute a comprehensive customer strategy across key business and growth pillars to achieve sales and profitability objectives Prepare, lead, and conclude customer negotiations in alignment with defined strategies, priorities, and guidelines Coordinate and align cross‑functional activities (e.g. Sales, Marketing, Supply Chain, Finance) to ensure seamless customer execution Own and lead the customer planning process, including forecasts, initiatives, and joint activities Ensure excellent execution of agreed plans, followed by thorough post‑evaluation to continuously improve performance Play an active role within cross‑functional customer teams, contributing to the development and refinement of customer strategies Qualifications and skills Essential Bachelors and Masters University Degree in Business Economics, Sales or equivalent Minimum of 2 years’ professional experience in a Sales or commercial role Language skills: Fluent in German and English Strong analytical capabilities, with the ability to interpret data and derive actionable insights (Power BI) Excellent communication skills, both written and verbal, with internal and external stakeholders Proficient user of MS Office, with solid experience working with SAP Strong negotiation skills, including commercial and contractual discussions Sound financial acumen, with the ability to understand profitability, pricing, and margins Advanced customer and category management skills, including: Assortment planning Promotional planning and execution Customer collaboration and joint business planning Our Benefits Join a dynamic team in an inspiring and international environment, right in the heart of Munich. Embrace our engaging culture of open, direct communication, or "Du-Kultur," while working in a central location. Enjoy the flexibility of remote work while maintaining a healthy work-life balance. In our hybrid setup our employees usually work from the office a few days per week and also have the chance to work from home as needed and agreed with their manager We offer more than just a paycheck. Along with a competitive salary aligned with the collective agreement, you’ll receive a performance-based bonus that recognizes your contributions to our shared success. As per our agreement, you’ll enjoy at least 30 vacation days, special leave for important occasions, holiday pay, an annual bonus, and a company pension plan. We are committed to helping you balance your professional and personal life through flexible working arrangements and a comprehensive benefits package. We support mothers, fathers, and same-sex couples in family planning. Following the birth of a child, employees are entitled to family-friendly time off, as well as a birth allowance, a childcare subsidy, and access to emergency childcare services to ease your return to work. Health and well-being are a priority. We provide comprehensive health benefits, including vaccinations, regular access to our products, and sports-related perks. Plus, you’ll enjoy attractive corporate discounts on fashion, sports activities, concerts, and lifestyle offerings, as well as a subsidized canteen with healthy meal options. Your growth matters to us. We offer an extensive range of training opportunities, covering leadership, business skills, and technical competencies. You can even participate in our own "Mini-MBA" program at no cost to advance your career. Job Posting End Date 2026-05-29 Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions. Adjustment or Accommodations Request If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. Note to candidates The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.