Key Account Manager for DCommerce at Haleon · Jakarta

Key Account Manager for DCommerce Location: JAKARTA PONDOK OFFICE TOWER Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. About the role We’re looking for a Key Account Manager for DCommerce who will be owning relationships with key eCommerce platforms and turning joint plans into measurable growth. In this role, you’ll partner closely with customers and internal teams to build winning strategies that grow Haleon brands, improve shopper experience, and deliver revenue and profitability targets. A day in the life Role Responsibilities: You will partner with the DComm Lead Indonesia to build joint business plans with key platforms. You will forecast accurately and deliver account results across turnover, market share, and profit. You will manage sell-in to Haleon’s national distributor and drive sell-out performance from accounts to end customers. You will build a platform- and customer-centric promotional calendar, designing sales activities that deliver growth. You will build strong relationships with internal stakeholders and external partners (platform accounts and e-distributors) to consistently achieve KPI targets. Your areas of knowledge and expertise that matter most for this role. Basic Qualifications Bachelor’s degree, preferably in Marketing or Business Management Business English (intermediate written and spoken) and fluency in Bahasa Indonesia 2–4 years of experience in an eCommerce-related role Preferred Qualifications If you have the following characteristics, it would be a plus: Strong analytical thinking, negotiation, and interpersonal skills Proficiency in data analysis and performance reporting Job Posting End Date 2026-06-11 Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions. Adjustment or Accommodations Request If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. Note to candidates The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.