Medical Staff Secretary - Full Time - Day at Hackensack… · Edison

Overview:

Our team members are the heart of what makes us better.

 

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

 

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

 

The Medical Staff Secretary works closely with and provides administrative support to a diverse clinical team. Reporting to the Practice Manager, this position requires an experienced, polished, and well-spoken professional who performs a variety of administrative tasks with accuracy and timeliness while supporting the philosophy and objectives of the organization.

Responsibilities:

A day in the life of a Medical Staff Secretary at Hackensack Meridian Health includes:

• Patient Administration & Scheduling
• Enter and continuously update all patient demographic, insurance, referral, and authorization data into the system prior to every patient encounter.
• Schedule and modify patient appointments in accordance with departmental guidelines and as directed by the physician.
• Notify the manager, physician, and other relevant staff of any delays in the verification or authorization process.
• Initiate and ensure the complete gathering of all patient demographic information, insurance verification, and prior authorizations for all appointments, procedures, and testing.
• Mail necessary documents to patients for upcoming appointments.
• Answer, screen, and appropriately triage a high volume of communications, including phone calls, emails, faxes, and mail.
• Research and resolve patient inquiries professionally, always maintaining proper business office decorum.
• Utilize the EMR to send alerts and flags to appropriate personnel.
• Screen, prioritize, and distribute incoming mail and faxes for supported physicians.
• Maintain and manage the physician's daily schedule and Google calendar, including clinical and administrative appointments, and update scheduling systems with current physician availability/on call schedule. 
• Arrange, schedule, and coordinate logistics for departmental meetings, including reserving space, preparing agendas, inviting attendees, and distributing meeting minutes.
• Process administrative and financial paperwork for the supported team, including payment requisitions, expense reports, travel authorizations, time-off requests, and conference documentation.
• Schedule and coordinate interviews as needed.
• Scan and tag all necessary patient documents, reports, and forms into the EMR system as needed.
• Distribute pertinent reports and results to referring and primary care physicians via fax, mail, or other required methods. 
• Prepare and complete patient-related forms, letters, and other administrative forms for physician review and signature, collaborating with the clinical team as needed.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications:

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Minimum of 1 year of experience in the field or in a related area.
• Experience in health care or corporate sectors. 
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.

Education, Knowledge, Skills and Abilities Preferred:

• Associate degree or higher.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Starting Minimum Rate: Minimum rate of $20.32 Hourly Job Posting Disclosure: HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.