Process Specialist at H&W… · Bengaluru

DigiKey is one of the fastest growing distributors of electronic components in the world. Since its founding in 1972, DigiKey has been committed to offering the broadest selection of in-stock electronic components, as well as providing the best service possible to its customers, aiding engineers through the entire design process, from Prototype to Production. This has led the company to be highly ranked year after year in industry surveys in North America as well as Europe and Asia, in categories covering such facets of business as availability of products, speed of service, responsiveness to problems, and more.

Position Overview:

IN-OFFICE EXPECTATIONS: (Hybrid/on-site and # of days for each) : Hybrid model as per the current company policy – 3 days Work from Office and 2 days Work from Home

Key Responsibilities

< >Process and validate high-volume PO, Non-PO, EDI, and image-based invoices accurately within defined SLAs.

Manage Accounts Payable inquiries through phone, email and other communication channels as needed to ensure timely and professional supplier support.

Investigate and resolve invoice, payment, and reconciliation discrepancies in a timely manner.

Perform supplier statement reconciliations and ensure outstanding items are addressed and resolved.

Manage invoice exceptions and work with relevant stakeholders to facilitate resolution.

Support payment processing activities and ensure adherence to agreed payment terms.

Identify recurring issues and assist in root cause analysis and corrective actions.

Support month-end close activities by providing operational assistance as required.

Ensure compliance with internal controls, company policies, and audit requirements.

Collaborate with cross-functional teams to improve operational efficiency and supplier experience.

Support process improvement initiatives and standardization efforts within the function.

Bachelor's degree in Accounting, Finance, Commerce, Business Administration, or equivalent experience.

3–5 years of experience in Accounts Payable, Finance Operations, or a related accounting function.

Experience processing multiple invoice types, including PO, non-PO, EDI, and image-based invoices.

Strong supplier management and stakeholder communication skills through voice and non-voice channels.

Experience handling invoice exceptions, reconciliations, and dispute resolution.

Proficiency in Microsoft Excel and ERP systems like Oracle Fusion or SAP.

Strong analytical and reporting capabilities with attention to detail.

Ability to prioritize workload and consistently meet SLAs in a fast-paced environment.

Supplier Relationship Management

Exception Management

Reconciliation & Dispute Resolution

Root Cause Analysis

Oracle Fusion

Microsoft Excel, Data analytics, Data joining

Process Improvement

Stakeholder Management

Audit & Compliance Awareness

This Process Specialist level is typically an intermediate professional role positioned between Associate and Senior Process Specialist. It reflects strong process knowledge, ownership of day-to-day operations, issue resolution, stakeholder coordination, and support for process improvement initiatives. The role requires the ability to work independently, manage exceptions, perform reconciliations, and ensure SLA compliance, while escalating complex issues when necessary. It serves as a key operational contributor within the team but does not carry overall process governance or people management responsibilities.

All personal data collected will be used for recruitment purposes only. All unsuccessful applications will be deleted within 24 months.