Location US-TN-Cleveland

ID 2026-57536

As a seasonal Sr Tax Associate at H&R Block, you’ll build on your first year of tax experience by preparing more complex returns, strengthening client relationships, and growing your expertise. You’ll receive ongoing training, teammate support, and competitive hourly pay and incentive plan. This role is in-person at a local H&R Block tax office.

• Meet with returning and new clients to gather information, understand their tax situation, and prepare complete, accurate returns
• Apply the tax knowledge and client service skills you built in your first season to handle a broader range of client needs with greater independence
• Explain tax information clearly, answer client questions, and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant H&R Block products and services
• Use problem-solving skills to analyze client information and address unique situations, leveraging available resources and guidance when needed
• Build lasting client relationships and contribute to office priorities through teamwork, collaboration, and a client-first approach

• Successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment¹
• 1 year of experience as an H&R Block Tax Associate, including preparing individual tax returns
• Must complete continuing education and meet all IRS and applicable state requirements
• Strong communication skills, including explaining tax information clearly and asking questions to understand client needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

• Bachelor's degree in accounting, finance, or a related field
• Experience in a client-facing or consultative role, such as financial advising, insurance, retail sales, or professional services
• Experience asking questions and recommending solutions based on client needs
• Ability to work 15–35 hours per week, with availability up to 40 hours during peak periods
• Availability to work evenings and weekends during tax season

At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.

That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.

¹ Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.

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