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Senior Software Engineer – Performance Engineer at H&M · Bengaluru
Job Description
WHAT YOU’LL DO
As a Senior Software Engineer – Performance Engineer at H&M Business Tech, you’ll play a key part in ensuring the performance, scalability, and resilience of H&M’s large-scale system landscape, from Front End platforms and web applications to API backends and smaller in-house applications. You’ll design and execute load, stress, soak, and spike tests across modern microservice architectures using tools like k6 and LoadRunner (or similar).
Key Responsibilities
Your key responsibilities will include:
- Developing and maintaining scalable performance testing frameworks that enable product teams to design, execute, and analyse performance tests independently.
- Defining NFRs, SLAs/SLOs, workloads, volumes, success criteria, and performance objectives with product and engineering teams.
- Building internal tools and AI-driven solutions to automate test orchestration, analysis, and reporting.
- Designing and executing load, stress, spike, and soak tests, including scenario modelling, correlation, parameterization, and test-data management.
- Leading root-cause analysis and troubleshooting across HTTP/API, application, database, cloud, Kubernetes, and infrastructure layers.
- Conducting change impact and performance risk assessments for new features, architectural changes, and releases.
- Using Splunk, Dynatrace, and other observability tools to monitor services, analyse performance, and create dashboards and alerts.
- Collaborating with platform and cloud teams to optimize AKS, KEDA, infrastructure capacity, and overall system performance.
- Supporting capacity forecasting, resilience testing, synthetic monitoring, and distributed load testing where appropriate.
- Producing test reports, executive summaries, recommendations, risk assessments, and Go/No-Go recommendations.
- Defining and continuously improving performance engineering standards, frameworks, and governance across product teams.
- Connecting performance insights to customer journeys, business KPIs, and product outcomes.
- Coaching and mentoring engineers to build performance engineering capability within product teams.
WHO YOU’LL WORK WITH
At H & M you’ll be with the Digital Foundation area which is integral part of the Commercial Tech Domain. This area builds on the existing Product Operations and Online Applications units, reflecting the organization’s evolution toward a more integrated digital capability and focusing on enabling teams to deliver with excellence. Delivery Foundation - Providing a mixture of niche platform SMEs, e.g. traffic flow optimization, platform vendor management and enabling support to teams both in area and wider on core NFRs topics.
You’ll be part of a global, cross-functional team focused on enabling data driven decision making at the core of our customer offering. Our mission is to empower assortment teams to efficiently and accurately plan and adjust demand for articles across all markets and touchpoints, with the flexibility to swiftly adapt to changing circumstances.
WHO YOU ARE
We are looking for people with...
- 6+ years of experience in performance or reliability engineering within high-traffic, distributed systems.
- Strong experience in NFR definition, workload modelling, SLA/SLO definition, and performance requirements gathering.
- Hands-on expertise with k6, JMeter, LoadRunner, or similar performance testing tools.
- Strong understanding of APIs, microservices, databases, event-driven systems, networking, and cloud-native architectures.
- Proven ability to troubleshoot complex performance and reliability issues across the technology stack.
- Strong Python, Bash, JavaScript, or similar scripting and automation skills.
- Experience with Git, CI/CD, and automated performance testing/gates.
- Experience with Splunk, Dynatrace, SignalFx, or comparable observability tools.
Nice to have:
- Strong collaborators who can connect technical performance work to product and business outcomes and communicate effectively with diverse stakeholders.
- Experienced in coaching and mentoring engineers, building high-performing autonomous teams, and fostering accountability and continuous improvement.
- Proactive in challenging existing approaches and driving improvements in performance engineering maturity, scalability, and reliability.
- Comfortable working across cloud, Kubernetes/AKS, CDN/caching, APIs, microservices, and observability environments.
- Experienced with CI/CD, automated performance testing, synthetic monitoring, capacity planning, and resilience testing.
- Strong in performance analysis, troubleshooting, reporting, and presenting insights to technical and business stakeholders.
- Passionate about building scalable, simple, efficient, and reliable solutions in an Agile environment.
WHO WE ARE
H&M is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M here.
WHY YOU’LL LOVE WORKING HERE
At H&M, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. We offer all our employees at H&M attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
- We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter in your application
Additional Information
This is a full-time position apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through the SmartRecruiters or career page.