JOIN OUR TEAM AT COFFEE CUP TRAVEL PLAZAS TA EXPRESS!

At Coffee Cup Travel Plazas, our team is our most important guest!

This isn’t just a job. It’s an opportunity to grow, build valuable skills, and be part of a team that values hard work, community, teamwork, efficiency, and autonomy. We strive to create a positive, focused workplace where both our team and guests thrive.

WHY JOIN US?

We offer a variety of benefits designed to support you, whether you're just starting your career or building a long-term future with Coffee Cup Travel Plazas.

ALL TEAM MEMBERS ENJOY:

• Weekly Pay
• 401(k) with Company Match
• Paid Time Off
• Premium Pay for Overnight Shifts
• Opportunities for Wage Increases after certifications and annual merit reviews
• Scholarship Opportunities for recent graduates and children of team members (select locations)
• Employee Assistance Program (EAP)
• Coffee Cup Wellness Program
• Team Recognition Rewards
• Free Birthday Meal
• 50% Shift Meal Discount
• Referral Bonuses
• Years of Service Gifts & Bonuses
• Free Coffee & Fountain Drinks while on shift
• Corporate Coaching for personal and professional growth

EXTRA PERKS FOR FULL-TIME TEAM MEMBERS:

• Company-Sponsored Health Plan
• Health Savings Account (HSA)
• Vision, Dental & Life Insurance
• Flexible Spending Accounts for medical and childcare
• Short-Term Disability Coverage

Be part of a team that values you. Apply today and start your journey with Coffee Cup Travel Plazas TA Express!

TECH I – ENTRY-LEVEL

JOB SUMMARY

As a Technician I, you will assist in providing accurate and efficient service to customers by performing basic maintenance, lube, tire, diagnostic, and repair services on heavy-duty trucks and trailers under the guidance of experienced technicians.

This entry-level position is designed for individuals beginning their careers in diesel mechanics who are eager to learn, develop their technical skills, and gain hands-on experience in a professional truck service environment.

IN THIS ROLE, YOU CAN EXPECT TO:

• Work in a supportive, team-oriented environment focused on exceeding customer expectations.
• Gain hands-on experience working on heavy-duty trucks, trailers, and related equipment.
• Learn and perform routine truck service, preventive maintenance, lube, and tire services under supervision.
• Assist with oil and filter changes, fluid checks, lubrication services, and other basic preventive maintenance tasks.
• Assist with tire inspections, tire removal and installation, tire rotations, and tire-related services as trained.
• Learn proper tire mounting, balancing, inflation, and safe tire-handling procedures under the direction of experienced technicians.
• Assist with basic brake inspections and service as directed and within your level of training.
• Assist with basic inspections and identify worn, damaged, or unsafe components.
• Perform basic diagnostic tasks and repairs within your capabilities under the guidance of experienced team members.
• Assist with diagnosing wear conditions and making recommendations to customers under supervision.
• Follow Truck Service Standard Services and specialized customer programs.
• Properly use hand tools, shop equipment, diagnostic equipment, and other tools as trained.
• Maintain a clean, organized, and safe work area.
• Follow all company safety guidelines and promptly report potentially unsafe situations.
• Understand and carry out oral and written directions.
• Maintain accurate service documentation as required.
• Work cooperatively with technicians, team members, and customers.
• Demonstrate professionalism, sensitivity, and respect when working with a diverse population.

WHAT WE'D LIKE TO SEE

• A motivated individual who is eager to learn and work well with others.
• Basic mechanical knowledge and a willingness to develop diesel and technical skills.
• Interest in heavy-duty trucks, diesel equipment, automotive repair, or mechanical work.
• Good verbal communication skills.
• Basic computer skills.
• Ability to safely use basic hand tools and shop equipment.
• Ability to follow safety procedures and instructions.
• Ability to work flexible hours, including nights, weekends, and some holidays.
• Ability to work in various weather conditions as needed.
• A valid driver's license and clean driving record.

EMPLOYMENT REQUIREMENTS

To be eligible for employment, candidates must:

• Possess a valid driver's license and maintain an acceptable driving record.
• Successfully pass a full criminal background check.
• Successfully pass a Motor Vehicle Record (MVR) check.
• Successfully pass an insurability check.
• Successfully complete a required DOT physical.

Employment is contingent upon successfully meeting all applicable pre-employment requirements.

TYPICAL PHYSICAL DEMANDS

This position requires the ability to:

• Stand, walk, kneel, stoop, and crouch as needed.
• Lift up to 50 pounds.
• Move heavy objects, tires, parts, and equipment as needed.
• Work safely around heavy-duty trucks, trailers, tools, tires, and shop equipment.
• Work in a variety of indoor and outdoor conditions.
• Perform repetitive movements and physical tasks associated with truck service, lube, and tire work.

The duties and responsibilities of this position may change from time to time. This job description is intended to describe the general level and nature of work being performed and is not intended to be all-inclusive.