Aliana Service - Customer Service Assistant -… at H-E-B · Richmond

Summary: H-E-B is a leading grocery retailer, and they are seeking a Customer Service Assistant to assist customers with their grocery needs. The role involves packaging groceries, helping customers transport their purchases, and maintaining store cleanliness and organization.

Responsibilities:
- Assists in unloading merchandise from baskets
- Packages groceries; assists customers in transporting / unloading groceries to their vehicles
- Assists customers in locating merchandise
- Gathers baskets and picks up trash inside and outside Store
- Maintains and stocks bag areas
- Returns products to proper locations
- Stocks and stages bags; stocks check stand supplies
- Distributes Buddy bucks to registers, replaces anti-fatigue mats
- Does Carts & Parts basket relocation and power-washing basket relocation for department setup
- Performs red basket fill up / retrieval
- Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety

Required Qualifications:
- Ability to work in a fast-paced environment
- Ability to work with customers and stay attentive to their needs
- Ability to maintain a high level of productivity and efficiency standards
- Completion of Company Orientation and Basics of Safety training (upon hire)
- Function in a fast-paced, retail environment, in detailed and precise tasks
- Work with Customers, staying attentive to their needs
- Constantly reach at waist, grasp
- Frequently stand, walk
- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
- Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
- Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)

Required Skills: Grocery Packaging, Merchandise Stocking, Store Sanitation, Safety Training, Attention to Customer Needs