Part Time Sales Associate - Roosevelt Field,… at Gymshark · Roosevelt

Summary: Gymshark is a fitness apparel company seeking a Retail Sales Associate for their store in Roosevelt Field, Long Island, New York. The role involves providing exceptional customer service, assisting with stock management, and embodying the brand's culture and values in every interaction. Responsibilities: - Deliver an exceptional customer experience by welcoming every community member with enthusiasm, ensuring they feel valued and inspired - Be a role model in product expertise, operational best practices, and brand representation, while training and sharing knowledge with the wider team - Assist in stock management, deliveries, and replenishment to ensure the store is always ready to serve customers and capitalise on sales opportunities - Ensure the safety and well-being of both customers and team members, adhering to health, safety, and loss prevention protocols at all times - Maintain a clean, organised, and welcoming space, addressing customer needs quickly and efficiently to uphold a seamless shopping experience - Feedback and contribute to a culture of continuous learning, both individually and as part of the team - Embody Gymshark's culture and values in every interaction, passionately representing the brand and fostering a positive, inclusive community experience Required Qualifications: - Proven experience of working in a fast-paced retail store with the ability to engage with customers, understand their needs, and provide exceptional service to ensure a positive shopping experience - Experience of assisting with inventory management, restocking shelves, and ensuring products are well-kept and properly displayed - Ability to handle customer inquiries, complaints, or issues in a calm, professional manner while finding quick, effective solutions - Ability to adjust to changing store needs, from new product arrivals to shifts in customer traffic and seasonal demands - Experience of ensuring the store is tidy, products are well-organised, and stock is accurately managed to create a welcoming shopping environment - Ability to work as part of a team, supporting colleagues and working together to achieve store goals and deliver excellent service - Clear, friendly, and effective communication with customers and team members to build rapport and share product information - Bringing energy, positivity, and a passion for fashion to every customer interaction and team collaboration - Willingness to learn about product, systems, processes, customer journey and our community - Aligned to and inspired by our brand values with a shared passion for community, wellness and fitness - Commitment to working where and when the retail teams need you on weekends and bank holidays - Full eligibility to work in the US - Ability to lift up to 50lb Required Skills: Retail Customer Service, Product Handling, Stock Management, Inventory Management, Health and Safety Protocols, Loss Prevention, Customer Inquiry Handling Benefits: Comprehensive Medical, Dental & Vision plans, Competitive PTO, Contributory 401(k), Gymshark Employee Discount & long service awards, Funded multi-site fitness membership, Enhanced Family Leave plans, STD & LTD plans